9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 1571-1580 out of 1809
V
Virginia
07/01/19
Excellent customer service
Excellent customer service, dealt with my issue very quickly and offered solutions. Thanks very much
DP
David Peterson
06/30/19
Rapid response to question
Very quick to respond to my question. and provided the answer I needed.
LG
Lena Gaponiuk
06/28/19
Very fast answer
Date of experience: June 29, 2019
AU
Anonymous User
06/26/19
"Quick response to a question."
What do you like best about Powtoon? I am new to Powtoon and working on a time sensitive project. I asked a question and received a response within just a couple of hours. So far, I love the product. I just need to become more familiar with it.
F
FIona
06/24/19
Excellent customer service
I use Powtoon for work, as I work in communications. It's very easy to use and has a nice variety of footage and animations. The customer service is excellent. I reached out to them by e-mail and they answered promptly and were of great help to me. I needed help with changing the e-mailadress of my account. It would be nice, though, if I could change it in my account myself, but I understand why it is done this way. Eventhough I had this problem, it was still no problem for me to use ...
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VK
vered kaminsky
06/21/19
Thank's for your great help
Thank you for the great help
AU
Anonymous User
06/19/19
"Helpful, despite timezone differences"
What do you like best about Powtoon? The entire team is helpful and energetic. Really adds a personal and warm touch to their customer service. What do you dislike about Powtoon?
BK
Bala Krishnan
06/18/19
Excellent Tool ....Love it
Date of experience: June 19, 2019
GD
Guillaume DEROCQ
06/16/19
Perfect
Perfect ! The assistance is extremely reactive and competent. The problem has been resolved in 24h.
JT
Jessica Timbrell
06/12/19
Awesome service and support!
Each time I've needed a little help, the response has been so fast and the recommendations spot on. My problems have been fixed on the first try each time. Awesome service, friendly, and supportive. I appreciate that when suggestions are made about what I might do to address my problem, links or pages or whatever resource to actually do it are always included in the response. So easy. Thanks a million, I've really enjoyed using the program!
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