9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 111-120 out of 1809
AW
Agnieszka Wąsik
12/01/22
Quick help after deleting a video
I've received quick help after deleting the wrong Powtoon from my Workspace. People from Customer Service were very helpful, empathetic, and professional.
SK
S K Chia
11/28/22
Prompt response and follow up
Date of experience: November 29, 2022
DL
Dave Lim
11/27/22
They are prompt in their response
They are prompt in their response. And provide the solution which was much appreciated.
Q
qofu
11/26/22
Excellent response time to my inquiry…
Excellent response time to my inquiry as well as helping me to resolve my issue right away.
JB
Joel B
11/26/22
"Elevate your eLearning with Powtoon."
What do you like best about Powtoon? Powtoon is easy to learn, offers a modern look for animations, and comes with a great variety of options for characters and assets. Powtoon also seems to continually be updating. They just released a new features where you can capture/record yourself and your screen at the same time. I've used this several times for recorded demos.
MD
Meena D
11/26/22
"Love Powtoon and longtime user but needs updates and improvement to make more user friendly"
What do you like best about Powtoon? I love the video clips that are included in the price, the flexibility . What do you dislike about Powtoon?
NJ
Natalia Josephs
11/25/22
excellent online service
In a world of online programs that have no contact person to help you when you run into problems I have to say Powtoon is exceptional. Prompt - efficient and if you can get assistance from Kenny - he is the best person to get it done.
D
DELFIV
11/25/22
Fast and efficient service
I had a technical problem, I contacted the technical service and the problem was solved in a few short hours. excellent work.
K
KSA
11/24/22
The Customer Service for my renewal…
The Customer Service for my renewal extension has always gone very well even with complicated discounts and extensions to renewals that have several months remaining. They have been very responsive and follow through with what they promised.
IH
Ivy Hageman
11/24/22
Happy with the service
My inquiry was answered promptly, the tech was friendly/helpful, and the issue was resolved.
