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PlaybookUX - UX Software

PlaybookUX Reviews in May 2025: User Ratings, Pros & Cons

Efficient UX design for innovative products.

4.5

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PlaybookUX Reviews & Ratings

4.5

Very Good

Based on 27 ratings & 40 reviews

Rating Distribution

Excellent

(26)

Very Good

(2)

Good

(2)

Poor

(0)

Terible

(10)

Expert's Review

PlaybookUX stands out as a valuable tool for user research, offering a seamless experience for both testers and researchers. The platform facilitates swift and efficient collection of feedback from diverse participants, enabling thorough product testing. Users appreciate the simplicity of setting up and conducting tests, with high-quality feedback received in a ...Read more

PlaybookUX pros and cons

  • PlaybookUX allows users to collect product feedback from an unlimited number of participants through unmoderated tests.

  • Users appreciate the helpful customer support offered by PlaybookUX.

  • The platform is easy to use, making it accessible for users to quickly create tests and surveys.

  • PlaybookUX helps in gathering feedback on prototypes, aiding in app design improvements.

  • Some users expressed a desire for in-tool charts for post-study analysis and additional analytic details for tests.

  • Limited availability of heat maps for feedback and scope for better presentation of statistics was mentioned as areas for improvement.

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Showing 21-30 out of 40

AU

Anonymous User

09/19/22

5 out of 5

"I highly recommend anyone to give it a spin!"

What do you like best about PlaybookUX? I like how you can do tests in your free time and earn extra grocery money. What do you dislike about PlaybookUX? Sometimes you have to be quick to signup for tests; otherwise it would run out of spots. What problems is PlaybookUX solving and how is that benefiting you? Playbook UX is a way to earn extra money in my free time.

JC

Josue C

09/12/22

5 out of 5

"Great Platform for testing!"

What do you like best about PlaybookUX? I like that the tests are very easy to complete, they generally take anywhere from 10-15 mins. The platform also pays on time and has never failed to compensate me even when a researcher has not shown up for a live interview. They have a variety of tests from testing websites, tree tests, and live conversations. I highly recommend PlaybookUX. What do you dislike about PlaybookUX? Some of the tests don't have working prototype links and so it's hard to ...

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RL

Roberto L

07/09/22

4.5 out of 5

"Straight to the point"

What do you like best about PlaybookUX? it is a very well-designed UI speaking. The way I can share with my team the initial results of their hypothesis. One of the best thing is how the tool creates a report it is so helpful What do you dislike about PlaybookUX? So far so good, maybe having some integrations in the future Most tools do not pay attention to have integration with more engaging prototype tool like protopie, I think that could be an opportunity Recommendations to others ...

Read more

RL

Roberto L

07/09/22

4.5 out of 5

"Straight to the point"

What do you like best about PlaybookUX? it is a very well-designed UI speaking. The way I can share with my team the initial results of their hypothesis. One of the best thing is how the tool creates a report it is so helpful What do you dislike about PlaybookUX? So far so good, maybe having some integrations in the future Most tools do not pay attention to have integration with more engaging prototype tool like protopie, I think that could be an opportunity Recommendations to others ...

Read more

KC

KT Chan

03/30/22

5 out of 5

Great Experience

Great Experience! I've been with PlaybookUX for a few years now and I've already felt that my voice is heard as a tester. It is easy to use and as long as you have access to a mobile phone/laptop and internet you can use this app. PlaybooxUX recently transition over to a new dashboard system. There's still room for improvement, particularly a way to alert me via email when there's a new study. I think I've missed a lot of opportunities because of that. Other than this, my experience with ...

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AG

Abraham Guerra

03/21/22

3 out of 5

Good site, low quality testers

The site is quite good, easy to use, in general it's a powerful platform. The only issue is low quality testers, for every good one there seems to be many bad one, rushing through tests, skipping questions... Maybe just my experience.

AG

Abraham Guerra

03/21/22

3 out of 5

Good site, low quality testers

The site is quite good, easy to use, in general it's a powerful platform. The only issue is low quality testers, for every good one there seems to be many bad one, rushing through tests, skipping questions... Maybe just my experience.

LB

Libby B

02/01/22

5 out of 5

"All of your research in one tool"

What do you like best about PlaybookUX? I've been searcing for an all in one tool research tool for a while. I love that I can conduct both qual & quant research. I've used tons of competitors for usability testing and PlaybookUX is the best I've used - it has every feature needed to quickly conduct and analyze. What do you dislike about PlaybookUX? I wish they supported survey testing (i.e. sending a survey to their panel of participants). Since PlaybookUX is my research repository, it's ...

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AU

Anonymous User

10/12/19

5 out of 5

"Affordable way to get usability feedback"

What do you like best about PlaybookUX? The quality and targeted demographic filtering is unbeatable. Solid international and domestic pool of participants. Great customer support and intuitive UI. We can bring our own customers as well. What do you dislike about PlaybookUX? Would love highlight reels, but that's on their roadmap for Nov 2019 so looking forward to using that feature to show management clips. Recommendations to others considering PlaybookUX: Use PlaybookUX to get in touch ...

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DE

Despina E

10/10/19

5 out of 5

"The best UX Software"

What do you like best about PlaybookUX? Robust solution, stellar customer support, intuitive features, value for money choice. What do you dislike about PlaybookUX? Simply nothing the product delivers on its promise 100% Recommendations to others considering PlaybookUX: PlaybookUX is a must-try solution in case user experience is imperative for your business outcomes. Consider to give it a try today and see how it can lead to immediate results. What problems is PlaybookUX solving and how is ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].