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Plaid - New SaaS Software

Plaid Reviews in September 2026: User Ratings, Pros & Cons

Streamlining banking transactions for a prosperous future.

1.66

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Starts from $500 / Month, also offers free forever plan

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Plaid Reviews & Ratings

1.66

Based on 163 ratings & 174 reviews

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Rating Distribution

Excellent

(19)

Very Good

(8)

Good

(5)

Poor

(2)

Terrible

(140)

Plaid pros and cons

  • Reviewers find it easy to integrate, with a straightforward, well-documented API.

  • It connects to a wide range of banks and financial institutions across the US.

  • A secure, seamless way to verify bank accounts and authenticate ACH transactions.

  • It reduces friction and effort, making bank linking fast for customers and users.

  • Several reviewers say support can be slow and report consistent or recurring errors.

  • It doesn't work with some banks and services, and lacks a status page for smaller banks.

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Showing 11-20 out of 174

JC

Jenn C

12/24/25

1 out of 5

I don’t recommend

I am extremely disappointed with plaid, not only the problems that occurred with them, but also their lack of helpfulness when I was finally able to get ahold of them through the BBB. I had an issue because my bank account was frozen, so I reconnected to plaid only allowing access to my new account, but for some reason it still went through the frozen account. I ended up having several payments rejected which resulted in one of my accounts locking me out and a fee from another account. ...

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DC

D.C. Central

12/19/25

1 out of 5

A buggy sack of shit "service"

This buggy sack of shit "service" fails repeatedly to work as claimed and is a massive block in my ability manage my personal and business finances. I wish I could find the coders and flog them with cold rotten fish.

CP

Chris Purdy

12/15/25

1 out of 5

Plaid is crap!

I purchased some silver from SD Bullion. Unfortunately, they use Plaid. I tried to pay using an echeck. Plaid screwed it up all the way! SD has been jumping through hoops trying to fix the problem but its been eight days now & I'm no closer to getting my physical silver. Plaid is crap!

VP

Valery Pine Behr

12/10/25

1 out of 5

PLAID FOR ABLE NOW VIA PNC BANK HORRIBLE

I have tried multiple times over the last 6 months to obtain an ABLENOW account for my special needs young adult. PNC Bank uses PLAID to verify the individual using their ID via PLAID's app. Each time there is an error and I am denied verification. I've used my drivers license. I've used my passport. I've tried good lighting. I've tried no external lighting (glare). I've also had my son try to obtain verification and the same result has occurred. There is no way to connect with PLAID ...

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R

Raf

12/09/25

1 out of 5

Needs improvement

Trash system, invisible transaction limits, bot support that’s completely redundant and unhelpful. No support. No error codes. Did yall use ai to create your bugged systems? ☠️ it’s been like this for over a year- they won’t change. Hoping a new company/competitor takes over soon

BN

Brian Naylor

11/09/25

1 out of 5

Garbage

Garbage! Absolute guarantee you will waste an hour trying to connect this to pay with whatever you are using. Quit my Wise account because of it.

B

Bobby

11/08/25

1 out of 5

Awful service, why do companies use them?

They blame everything on the customers financial institutions when after troubleshooting, it’s actually a Plaid problem. They don’t offer any way for customers to rectify their issues and push us off to our own financial institutions to fend to ourselves

RB

Raymond Brown

11/05/25

1 out of 5

This is the worst

This is the worst. No matter where I try to use it, it takes forever or quite often doesn't work. And when I finally do get a place to connect, the next time I log into that service, magically (or tragically) the link has been broken and you have to go through all the BS of hoping you can reconnect it again.

J

Jess

11/03/25

1 out of 5

It doesn't work

It doesn't work. It's a horrible service. It breaks my banking data every single month.I hope it dies and goes away forever.

NP

Nicholas Piotrowski

10/23/25

1 out of 5

Worst verification and linking software I've ever used

I don't even know how this is viable software. It has never worked for me. I input the correct credentials. It sends a notification via the other application. I verify it's me. It takes me back to the login screen. It simply doesn't work. Dogs*** software.

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