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9.1

Spot Score

Pipeline CRM - CRM Software

Pipeline CRM Reviews in July 2026: User Ratings, Pros & Cons

Maximize sales, minimize effort with Pipeline CRM.

4.5

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Pipeline CRM Reviews & Ratings

4.5

Very Good

Based on 1467 ratings & 923 reviews

Rating Distribution

Excellent

(581)

Very Good

(269)

Good

(51)

Poor

(14)

Terible

(8)

Spotsaas Editor’s POV

Pipeline CRM stands out as a cost-effective and user-friendly tool tailored for small to mid-sized businesses seeking to optimize their sales processes. The platform's simplicity is frequently praised, with its intuitive interface allowing teams to easily manage leads, capture detailed customer insights, and streamline workflow with minimal training or onboarding ...Read more

Pipeline CRM pros and cons

  • User-friendly and intuitive interface, making it easy to navigate and train new hires.

  • Affordable pricing compared to other CRMs, offering excellent value for small businesses.

  • Highly customizable fields and layouts tailored to fit specific workflows and business requirements.

  • Effective support tools for tracking leads, sales funnels, and project progress, boosting organizational productivity.

  • Limited advanced features or functionalities compared to other full-featured CRM platforms.

  • Occasional clunkiness in navigation or usability reported by some users.

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Showing 71-80 out of 923

AU

Anonymous User

10/21/21

5 out of 5

"Great customer service"

What do you like best about Pipeline CRM? We had a change request regarding how required drop-down fields are handled. A few days later, Pipeline CRM already implemented our feature request.

AU

Anonymous User

10/21/21

5 out of 5

"Solid CRM Product"

What do you like best about Pipeline CRM? Pipeline is an easy-to-use and highly customizable platform. It's easy to manage for people who aren't too technical and just need a place to log a bit of information, but it has powerful tools for people like me who want to tweak, adjust, analyze, and customize the experience. Sending mass e-mails is super simple, too.

MM

Martin M

10/21/21

1 out of 5

"The platform takes too long to navigate and editing is difficult, App is not effective."

What do you like best about Pipeline CRM? Good person to person customer service.. What do you dislike about Pipeline CRM?

JL

Jeff L

10/21/21

5 out of 5

"Easy to Use...Tons of Tools!"

What do you like best about Pipeline CRM? Pipeline is straightforward. I love the way I can create my own templates. I also like the email tracking feature What do you dislike about Pipeline CRM?

AU

Anonymous User

10/21/21

3.5 out of 5

"Good Customizable Sales Tool"

What do you like best about Pipeline CRM? User-Friendly interface that promotes user adoption. List views and pulling data from different objects to get a more complete picture.

JC

Jason C

10/21/21

5 out of 5

"A great, flexible system from a responsive and customer-focused team."

What do you like best about Pipeline CRM? I think the team's assistance in setup and when tweaking to your requirements, is one of the strong points. What do you dislike about Pipeline CRM?

AU

Anonymous User

10/21/21

5 out of 5

"Simple streamlined and powerful"

What do you like best about Pipeline CRM? It has exactly the features I need and none of the features I don't need. I can track people, companies, and deals, and create tasks for myself and others quickly and easily.

AU

Anonymous User

10/21/21

5 out of 5

"Pipeline is the best!"

What do you like best about Pipeline CRM? Pipeline is very easy to use and the customer support is the best I've ever experienced! This CRM works for everything we need.

TB

Thomas B. S

10/21/21

5 out of 5

"Pipeline CRM review"

What do you like best about Pipeline CRM? very easy to use functions of adding clients What do you dislike about Pipeline CRM?

DB

Demps B

10/21/21

5 out of 5

"Without a doubt, Pipeline CRM IS the best CRM on the market!"

What do you like best about Pipeline CRM? Having humans answer the telephone! Whenever there is a problem. Just give them a call. Rest assured, you will be speaking with a technician within minutes who can assist you with any issue you may have!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].