Pipefy Reviews in June 2026: User Ratings, Pros & Cons

The best Process management tool!

What do you like best? Very easy to implement throughout my company and team! Pipefy its customizeble to my company's needs! I don't need to buy expensive, boring and hard to implement processes management tool again ;-) I highly recommend! What do you dislike? Time tracking will be a great feature in the future. Recommendations to others considering the product: Just try the free trial and check for yourself! What problems are you solving with the product? What benefits have ...

Incredible solution for process management of franchisors

What do you like best? The ease of modeling processes. It allows great flexibility to adjust according to the need of each operation. What do you dislike? So far I have had none against using the software. Not all functions are available in the android app but it is possible to use the mobile browser and then everything is solved. What problems are you solving with the product? What benefits have you realized? The speed of deployment of the solution is a great differential.

Excellent

Excellent! One of the bests tools available worldwide to manage processes and team's activities!

Powerful tool to automate your process

What do you like best? Pipefy has a lot of amazing features to integrate each step of your process even if many people needs to participate in different moments. What do you dislike? It has some limitations about how many automatizations you could programming depending on your plan. The initial one has just 5. Recommendations to others considering the product: The number of automates it is the biggest problem. They should be unlimited to be just perfect! What problems are you ...

I discovered Pipefy a while ago and it …

I discovered Pipefy a while ago and it has helped me create very useful processes for my startup. I like the fact that there is now a free tier and the team is constantly improving the product.

Great Process Platform!

What do you like best? Very intuitive platform! It has a simple and easy to use layout when building processes. You can build many pipes with different processes and connect each pipe through processes, which has helped a lot when a certain task has to go from one pipe to another (or one employee to another). Implementing wasn't as hard as I imagined it to be because pipefy had someone to help us out! What do you dislike? Since I already use Pipedrive for my sales team I've been able ...

Amazing BPO product. Mediocre support.

What do you like best? The product. It's amazing, if you're looking to implement lightweight BPO. All incoming tasks start with an intake form. You can set up any process you want with your team to handle complex processes. It's everything JIRA should have been. What do you dislike? Mediocre support. Takes a long time to respond, and nobody really cares about helping you (the support team is actually the sales team, so I can emphasize & I'm not surprised their priorities are ...

Terrible customer support

Amazing product, terrible customer support. Tons of bugs. No one to help you work through them. Pipefy even replied to my review here, but didn't actually reply to my support issue.

Good process management tool

What do you like best? I find it's been very useful to: - collaborate with my colleagues - identify the bottlenecks in our process - set alarms to warn us when a client has been for too long on a stage What do you dislike? I think the UX is not great. For instance, modifying our pipe and the different stages is a real pain in the ass and it takes too long because the UX is not great. They should have more documentation on how to use Pipefy, I feel the one they have is very ...

is great product

is great product, however I think is really expensive for startups. Because that i stopped to use.