9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 561-570 out of 3076
TS
Tony Sestanovic
03/16/23
You guys are fantastic
You guys are fantastic. I really appreciated the extra time in with the trail, as well as the support in the beginning. And most especially the extra after hours responses to my questions
J
Jeremy
03/15/23
Good Customer Service
I found PipeDrive remarkably easy to communicate with for an organization of your size. Yes, I had to go through a bot; but it was one of the better bots I've used and it got me to a human at the right time
M
Matt
03/15/23
Easy to use & Simple
Super easy to get started. Very user friendly & simple. Like that I can get started easy and in the future I can add more features if / when we get more sophisticated
I
Isaac
03/14/23
The best CRM I have ever used (and I've…
The best CRM I have ever used (and I've used a few). I love how flexible and easy to configure it is. We use it as deal flow "in" (providers) and "out" (sales) for our company, as well as an external network and internal talent database. The ability to create custom fields and automate processes via the open api allows it to adapt to (almost) any use case you might have in mind.
RH
Rodrigo H
03/10/23
"Really nice way to track leads"
What do you like best about Pipedrive? Let's you organize your leads flow, knowing everything about your interactions with them and reminding you when to do it again.
M
Myles
03/09/23
Simple usage - gets the job done!
I can design my CRM the way I like it...just on my own. It is possible to define parameters and fields as needed. No extra programming! Great!
JP
Juan Pablo Paredes
03/09/23
Taking CX to the next level…
You guys take care off your customer needs and help us to better undertand the functionality and why it will help us to achive our expectations!!
FS
Fred Smith
03/08/23
great value product compared to…
great value product compared to competitors. They don't gate-keep important features like automation and integrations to their highest tiers. Easy to use, good communications from their team, great interface too.
JS
John Sportel
03/07/23
Quick response after a question
Quick response after a question. Had also a very nice experience with one of the Pipedrive guys via phone, calling from Portugal. Great team.
JV
Jorge Veloso
03/06/23
Pipedrive is simple and yet robust
Pipedrive is simple and yet robust. No one deserves Salesforce, in my opinion. Especially smaller businesses. For me, Pipedrive is the most intuitive and effective CRM. Deals management is what I use the most and would consider any other tool. It has everything I need and much more. They nailed one very important thing that all their competitors are still struggling with: IT IS EASY TO USE! Even though it such a robust software.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].