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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 11-20 out of 3076

KS

Kadija S.

06/13/26

4 out of 5

What do you like best about Pipedrive?I find Pipedrive to be a really easy platform to use and very user-friendly. It keeps us organized and makes following up effortless. I really like the features, especially the ability to track leads and deals, as it helps me know how many leads I've won or lost. The platform truly streamlines my workflow and boosts overall efficiency. Initial setup was very easy!Review collected by and hosted on G2.com.What do you dislike about Pipedrive?Not every user ...

Read more

AC

Amanda C.

06/12/26

5 out of 5

What do you like best about Pipedrive?The platform helps me manage leads and follow up with customers easily and provides great insights into customer interactions which helps create personalized messaging to engage customers effectively.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?I have no complaints about this platform because it does a solid job of managing our sales pipeline and customer communication.Review collected by and hosted on G2.com.

NB

Norbert B.

06/11/26

5 out of 5

What do you like best about Pipedrive?Solid platform that we rely heavily on for managing our pipeline and tracking deals and I like it provides a simple interface that makes it easy to manage leads, contacts and sales workflows.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?The platform has nothing that I can mention as a dislike all functions are very useful and respond really well to our requests.Review collected by and hosted on G2.com.

LG

Lilian G.

06/10/26

5 out of 5

What do you like best about Pipedrive?It’s the most robust CRM platform out there with very reliable features like opportunity management, lead tracking and pipeline visualization which helps to schedule follow-ups and track deals effectively.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?There isn’t much to dislike about this platform it is working great and the support is very helpful and always available to answer questions.Review collected by and hosted on ...

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GM

Guido M.

06/09/26

5 out of 5

What do you like best about Pipedrive? What I value most is how simple and intuitive Pipedrive is to use, which matters a lot when you need a whole commercial team adopting it consistently. The level of customization stands out: I can adapt pipeline stages, custom fields, and activity types to fit how we actually sell rather than forcing our process into a rigid template. Over the past 7 years of using it across our 10-person sales team, it has evolved in a direction that fits our ...

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JC

Joshua C.

06/09/26

5 out of 5

What do you like best about Pipedrive?I like the clear visual sales pipelines that make it easy to understand deal progress and priorities with just a quick glance and the full transparency into every stage of our campaigns.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?For now I lack any complaints about this tool I am able to use it without any problems and I’m satisfied with all the functionalities offers.Review collected by and hosted on G2.com.

JH

Jonathan H.

06/08/26

4 out of 5

What do you like best about Pipedrive? The simple user interaface and the drag and drop nature of being able to move things from 1 pipeline to another.The performance of the software and how quickly automations can be kicked off to make life easier for the user.I have not yet tried some of the more advanced integrations; but I can say that the simple Outlook and calendar ones are working very well.The pricing is very much on par if not better than the competitor sites and I think the ...

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M

Melanie M.

06/05/26

5 out of 5

What do you like best about Pipedrive?Pipedrive arranges my bids in a format that makes it easy to track my wins and losses, as well as provides a template that allows me to follow up on my projects that have gone "stale." It great used as a task management and project management tool.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?I honestly can't think of anything that I dislike about Pipedrive.Review collected by and hosted on G2.com.

TM

Tia M.

06/05/26

5 out of 5

What do you like best about Pipedrive?The ability to schedule activities helps me stay on top of leads and keep track of won accounts.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?I wish there were a better way to add my signature in the email function. I prefer to use Pipe Drive for this, but the signature ends up looking odd in my emails.Review collected by and hosted on G2.com.

CD

Connor D.

06/05/26

3.5 out of 5

What do you like best about Pipedrive?Flexible to use, easy to navigate and all around a good CRM.Review collected by and hosted on G2.com.What do you dislike about Pipedrive?Wish it was more customisable and allowed cost vs sell price.Review collected by and hosted on G2.com.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].