Ping Identity Reviews in June 2025: User Ratings, Pros & Cons

Fast and reliable authenticator for large deployments

What do you like best? Works without internet connection in the host machine, code is valid for only a few seconds so very secure. Easy to deploy as long as your target audience have a computer and an email, nothing more is needed What do you dislike? It's simple and reliable, nothing to dislike What problems are you solving with the product? What benefits have you realized? Logging in on client devices that need 2 factor authentication

Good for authentication with servers

What do you like best? It does the job as expected even when not connected to the internet, If I'm using another machine to log in into a server it does not ask to connect to the internet to get a code What do you dislike? Sometimes I forget what I was doing for a moment and check the code I got from ping id and it already timed out. It would be nice to have a longer time to authenticate. When a coworker ask a question or you are doing several task it's easy to forget you were ...

Good 2 factor authentication tool

What do you like best? I can authenticate by phone, tablet, pc, email and mac and it works everytime i use it. What do you dislike? When i have lost a device removing it and replacing it was not straightforward Recommendations to others considering the product: Just use it, it's kind of annoying to do 2 factor authentication, but it's required. What problems are you solving with the product? What benefits have you realized? it does 2 factor authentication and it does ...

Easy and great for MFO

What do you like best? So one of the things that I love most about this application is the ease of enrollment. When we decided to move to a MFO system, I was nervous about how hard it would be to enroll in the system and integrate into our enterprise applications. This was so simple, it was a double take. What do you dislike? At first we did have some issei's when users did not add a backup device. If they for whatever reason, switched or reset a device that was previously enrolled, ...

PingID allows you to work from home

What do you like best? The possibility to add many devices so if you loose access to one you can choose another. Also tapping being enough to authenticate is great. What do you dislike? Honestly speaking the ability to use even more devices would be better. What problems are you solving with the product? What benefits have you realized? I am able to authenticate and work from home. That's great.

Fast and easy identity verification

What do you like best? With PingID, Identity verification is extremely fast and very easy. The best part is that it does not require users to wait for a phone call or a text message in order to verify they are who they say they are. What do you dislike? It is not clear to end users what authentication method is used when users originally install and set it up, which can cause some security-minded folks to contact IT with questions. What problems are you solving with the ...

Easy to use - pain to switch to new device

What do you like best? I think it is really easy to use, I remember that setting PingID for the first time on my phone was very very easy. I've never really had any issues with it – I really like the option of using a manual code if or when your mobile device doesn't have access to a network (very helpful when trying to connect on airplanes and your phone doesn't have service). What do you dislike? Changing to a new device is a such a hassle. It took me about two days to finally do ...

Easily log on to many apps w/out having to remember passwords

What do you like best? makes it very simple to log on to company softaware apps without having to remember passwords very helpful when you have to change your password multuiple times per year also very nice that when you do have to change your password, you only have to do it in one place for all the others to update What do you dislike? sometimes can't get in as easily when working from home it also asks for some key when i'm working remote and I can't find the key ...

PingID

What do you like best? Quick and easy access right from my phone. It was simple to pair my device and once that is done I can use PingID as an authentication factor to access my corporate network. What do you dislike? The app frequently unpairs from my device which means have to go through the set up process from scratch. This can be frustrating when in a time crunch to quickly access my network. What problems are you solving with the product? What benefits have you realized? ...

Ping to get in

What do you like best? Ping was an easy enough tool for security to log in to my work tool set. Pretty fast and consistent to get call back or text back log in credentials. As a simple user, I didn't need it to be robust or complex just simple which it was. What do you dislike? I did not have any real complaints. As far as how I used it as just a log in user, I needed it to just work when I wanted to log into my companie's tools. Sometimes the text relay was a little delayed but ...