Perkbox Reviews in September 2026: User Ratings, Pros & Cons

Great customer service

Helena was quick to communicate, helped with my query and was able to help me with my Perkbox voucher issue.

Helena from Perkbox so helpful

Hi HelenaI would like to say a massive thank you for helping me retrieve my money back when I accidentally purchased the wrong vouchers on Perkbox. You went above and beyond to help me get me a refund from the supplier. I use Perkbox a lot when buying goods from the perks available, surprising how much you can save in a year. Thank you again Carole

Great Experience with Perkbox and Excellent Customer Support

I’ve been using Perkbox for the past three years as part of the employee benefits offered at my workplace. It’s a fantastic platform for saving money, with a wide range of discounts across various retailers and services.Recently, I encountered an issue while purchasing a gift card through the platform. I reached out to the support team via email, and the matter was quickly and efficiently resolved by Molly from the Customer Happiness team. Her prompt assistance and professionalism made the ...

All round great service provider and amazing savings

Great service provider. Saved a packet on my holiday using their vouchers to pay my balance.Also save so much with supermarket evouchers. All becomes quite addictive when out shopping buying discounted evouchers to save. So quick and simple on the app.Had a recent issue due to size of purchase and security protocols impacting completion. Raised a query and they responded, over a weekend. Quickly and swiftly resolved my issue and able to complete purchase in timescales I needed. Thank you ...

Very responsive

Very responsive, kept me updated and followed the case to resolution.

Great perks

Great perks - particularly the cinema tickets. Quick and friendly service. Highly Recommend

Easy to deal with, super helpful!

I got in touch via the help function within the app, helpfully this can be accessed from within the app or back and forth via email which was really useful across multiple devices during a working day. I had an issue with something that was entirely my error and the Perkbox colleague, Lauren, really went above and beyond to try and assist me. I was delighted when she succeeded, especially after really clearly and kindly managing my expectations, I was ready for an entirely different outcome ...

Professional, understating, & polite

My request was an odd one and not something easily resolved. However, Lauren was fantastic at understanding the need to resolve a sensitive issue. My request was dealt with quickly and professionally, Lauren was helpful throughout the process. Perkbox are lucky to have staff like Lauren.

Resolved Query.

I had a query regarding a discount that had actually expired (user error: not reading the instructions!).Millie from Perkbox answered my question quickly and to my satisfaction.Great customer service.

Use them though my workplace

Use them though my workplace. I love you don’t need to saving money and cash out, it’s simply all voucher is cheaper with a good %. Using in 2 days mostly in Morrisons. I. This 2 years only cheated once and didn’t get the voucher but money been deducted. Texted to costumer support and next day got a reply they see something went wrong went wrong and they will be send back the money. A day later I got all back.