9.8
Spot Score
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Perkbox offers custom pricing plan
Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more
Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.
High satisfaction with perks, discounts, and rewards program, leading to cost savings.
Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.
Positive feedback on staff professionalism, friendliness, patience, and attentiveness.
Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.
Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.
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Showing 11-20 out of 2652
L
lu
11/15/24
Olivia at Perkbox
My interaction with Olivia was really helpful and informative. I'd made a mistake and she helped me rectify it really quickly, which considering I was dealing with a bereavement was so appreciated.
L
lu
11/15/24
Olivia at Perkbox
My interaction with Olivia was really helpful and informative. I'd made a mistake and she helped me rectify it really quickly, which considering I was dealing with a bereavement was so appreciated.
VT
VICTORIA TOYAMA
11/14/24
Great experience with Sofie
I have had a great experience with Sofie .she is very responsive and helpful. She sorted my issue out very quickly. I’m very happy and satisfied with her service! Keep up the good work, Sofie:) Kind regards Victoria
VT
VICTORIA TOYAMA
11/14/24
Great experience with Sofie
I have had a great experience with Sofie .she is very responsive and helpful. She sorted my issue out very quickly. I’m very happy and satisfied with her service! Keep up the good work, Sofie:) Kind regards Victoria
A
Adam
11/11/24
Fantastic Customer Support
Admittedly, I messed up when attempting to purchase a voucher. I contacted Olivia who very quickly resolved the issue which, if wasn't resolved, would have left me £250 down. I've very appreciative of the help I received.
J
Jenny
11/11/24
Lauren handled my query with ease
Lauren handled my query with ease, she was able to give me clear and concise information. Very pleased with her professionalism and friendly nature, a great asset to the business.
J
Jenny
11/11/24
Lauren handled my query with ease
Lauren handled my query with ease, she was able to give me clear and concise information. Very pleased with her professionalism and friendly nature, a great asset to the business.
A
Adam
11/11/24
Fantastic Customer Support
Admittedly, I messed up when attempting to purchase a voucher. I contacted Olivia who very quickly resolved the issue which, if wasn't resolved, would have left me £250 down. I've very appreciative of the help I received.
LB
Lois Bell
11/07/24
Lauren is a star!
I made the mistake of not reading the full T&Cs of a voucher and got myself into an absolute pickle. The support that I was provided from Lauren at Perkbox was invaluable. She tried to understand the situation straight away and helped me as much as she possibly could. Thank you so much.
LB
Lois Bell
11/07/24
Lauren is a star!
I made the mistake of not reading the full T&Cs of a voucher and got myself into an absolute pickle. The support that I was provided from Lauren at Perkbox was invaluable. She tried to understand the situation straight away and helped me as much as she possibly could. Thank you so much.
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