9.8
SpotScore
Perkbox Reviews in September 2026: User Ratings, Pros & Cons
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Perkbox Reviews & Ratings
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Spotsaas Editor’s POV
Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more
Perkbox pros and cons
Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.
High satisfaction with perks, discounts, and rewards program, leading to cost savings.
Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.
Positive feedback on staff professionalism, friendliness, patience, and attentiveness.
Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.
Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.
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Showing 11-20 out of 2682
LH
Lee Har
06/25/25
Molly was great in helping me with my…
Molly was great in helping me with my small issue. Love Perkbox
HO
Haz O'Hara
06/24/25
Brilliant service
Brilliant service, saves me money, easy to use and the customer service really is top notch.
D
Dan
06/24/25
Issues were resolved smoothly
Despite an issue redeeming a voucher I used the chat to get a solution and Perkbox immediately sent me a new voucher to use, can't say fairer than that.
G
Gailcat
06/20/25
Perkbox is brilliant!
Since I discovered Perkbox in June 2024 I have saved almost £300, and believe could have saved more had I realised how extensive it was.I recently needed to contact customer support, and can't fault them. It turned out to be a third-party problem, all fixed now, and they kept me informed with regards to progress.I love this app.
A
ANDREW
06/20/25
Perkbox vouchers…
Had problems getting voucher but resolved very quickly by Helena
ZN
Zoe Nicholas
06/19/25
Really helpful
Helena was really helpful when I had an issue with downloading a voucher. She explained the situation and then went out of her way to ensure I received my voucher.
CB
Cheri Benson
06/19/25
Trouble opening vouchers
I was having trouble opening my voucher, as the company who generates them (Runa) was having some technical difficulties, and Perkbox (Helena was my contact) kept me informed and communicated very effectively during this period. The problem was resolved and I haven't experienced any further issues.
PE
Paul Everett
06/17/25
Swift Resolution to Double-Charge
I encountered an issue over the weekend whereby I requested a voucher which was met with a payment declined message. I therefore resubmitted the request and this went through successfully the second time.However upon checking my bank account I saw I had been charged for both requests.I emailed Perkbox on Tuesday morning and Helena responded within a 2 hours to resolve the issue and issue the refund which was processed within a further 2 days.These things happen, but they aren't always ...
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WB
Wilander Benhur Wilfred K
06/14/25
Clear and concise communication with…
Clear and concise communication with Nicola.
E
Elizabeth
06/09/25
Many thanks Helena !
Great experience with Perkbox,a special thanks to Helena, who went the extra mile to help me to get a refund after i had an issue with my perk box Cineworld vouchers.She was kind, attentive and kept constant communication.Thank you, i really appreciate it!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].