9.8
Spot Score
Perkbox Reviews in June 2026: User Ratings, Pros & Cons
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Perkbox Reviews & Ratings
Spotsaas Editor’s POV
Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more
Perkbox pros and cons
Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.
High satisfaction with perks, discounts, and rewards program, leading to cost savings.
Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.
Positive feedback on staff professionalism, friendliness, patience, and attentiveness.
Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.
Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.
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Showing 1211-1220 out of 2682
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Sarah Sharman-Watts
08/13/18
Great service
Great service, cannot fault them. Lovely website, great offers/discounts too.
J
Jodie
08/13/18
Excellent
Excellent! - Friendly and helpful service! Had a query about saving a perk for later use, my contact on the Perkbox 'live chat' was really helpful and answered my question flawlessly - and gave me multiple options on how to save my perk for later use! So pleased :) I will now benefit from my discounted airport parking...AND not have to commit to it until after my next pay day ;) haha Thanks!
J
Jodie
08/13/18
Excellent
Excellent! - Friendly and helpful service! Had a query about saving a perk for later use, my contact on the Perkbox 'live chat' was really helpful and answered my question flawlessly - and gave me multiple options on how to save my perk for later use! So pleased :) I will now benefit from my discounted airport parking...AND not have to commit to it until after my next pay day ;) haha Thanks!
JE
J everett
08/13/18
Great
Love the perks on offer great incentive
E
Eleanor
08/13/18
Great customer service
I'm an HR Manager and am quite new to Perkbox. I'm really impressed by the free online courses available to our team and am going to run a drive to get everyone using these courses. I had a couple of questions for Perkbox and so approached them via their online chat and got great service. I also ended up with a gif of a dog getting a massage....so not your usual boring run-of-the-mill service. It's left me with a smile on my face.
I
IndigoTree
08/05/18
Difficult to cancel contract
As an update to the below, we have now been able to speak with Perkbox and they offered to adjust our contract and at a much more cost effective rate, so we are giving this a try for the next quarter to see if it works for us. So they have done a good job of resolving the situation. *** Dreadful experience trying to cancel our contract BEFORE the renewal date. Was refused and told we had to pay because it was less than 30 days before the renewal was due. Would have been happy to pay for ...
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T
Thomas
07/30/18
Great customer happiness team
Had some technical issues between the Perkbox website and a partner website. After a short chat with Katie, she was extremely helpful in solving the technical issue. The system overall is great, and all our employees are enjoying the app. Would recommend it to anyone who is considering new ways to boost employee happiness.
T
tom
07/30/18
Katie the superstar!
great service, katie was a great help and made the experience enjoyable when sorting out my new account! as i was having a bad day as i wanted my coffee. top service
JY
James Yates
07/30/18
A great scheme for any company to…
A great scheme for any company to reward and recognise your colleagues. Supercalifragilisticexpialidocious!
T
Thomas
07/30/18
Great customer happiness team
Had some technical issues between the Perkbox website and a partner website. After a short chat with Katie, she was extremely helpful in solving the technical issue. The system overall is great, and all our employees are enjoying the app. Would recommend it to anyone who is considering new ways to boost employee happiness.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].