9.8
SpotScore
Perkbox Reviews in July 2026: User Ratings, Pros & Cons
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Perkbox Reviews & Ratings
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Spotsaas Editor’s POV
Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more
Perkbox pros and cons
Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.
High satisfaction with perks, discounts, and rewards program, leading to cost savings.
Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.
Positive feedback on staff professionalism, friendliness, patience, and attentiveness.
Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.
Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.
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Showing 1-10 out of 2682
JR
JOANNA RANDALL
01/07/26
Great Customer service
Great Customer service, Very speedy reply and able to answer fully.
AT
Adrian Towers
01/07/26
Perkbox excellent customer seevice
I recently had an issue when redeeming points for a voucher that failed during the transaction, this resulted in the points being deducted from my account.I contacted customer services and this was rectified straight away, excellent service, thank you Mayra !
HH
Hafize Hasan
01/07/26
Worth Using!
I finally started using Perkbox with my new employer and I’m really impressed! Even though there were a few hiccups in December, the communication was clear and the fixes were fast. I had a small issue with a gift card I created, but the support team sorted it out almost instantly. The platform works smoothly, and I love how many ways there are to save money and earn points. Definitely worth using!
K
KC
01/05/26
Mayra at Perkbox was incredibly helpful…
Mayra at Perkbox was incredibly helpful and went above and beyond to help me regain access to my account. Great support and great perks!
D
Darren
12/14/25
Helena sorted my gift card question for…
Helena sorted my gift card question for an Amazon order with ease and quickly.
MH
Ms Hibberd
12/12/25
Excellent Service
Perkbix were incredible at sorting my issue. I had left the company I signed up with, but had outstanding vouchers to spend. The issue was sorted swiftly and efficiently. Delighted
SM
Sue Mcculloch
12/11/25
Dealt with quickly
There was an error with my voucher which meant I didn't receive it but payment was still taken. Maya dealt with this quickly and I was refunded.
AS
Abira S
12/07/25
Great customer service
I had an issue with one of the perks I had purchased and it was addressed promptly. They team and Mayra pushed to get my refund with the vendor which to me they could have said no given the terms and conditions. Overall very pleased with the service I received.
R
Richard
12/04/25
A big thank you to Lauren…
A big thank you to Lauren for her perseverance in getting a refund. I was not sure of the outcome but I would like to commend Lauren for her professionalism with dealing with my issue. She is truly an asset to Perkbox. Thanks
C
CD
07/04/25
Molly was friendly and proactive in…
Molly was friendly and proactive in resolving my issue
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].