Pepipost Reviews in July 2026: User Ratings, Pros & Cons

Great customer service

i needed some help with my configuring my domain and my account and out of three email service providers that we tested (sendgrid, mailgun) pepipost was the only one that we were able to easily talk to a real person that helped us out. By far the best customer experience we have received. Thanks to the team and keep up the great work.

Thank you Selvyn!

Selvyn helped me twice to resolve an issue I was facing with the mail settings. Helpful Team!

Great support from Adil in Live Chat

Great support from Adil in Live Chat. Pepipost's live support is always helpful and fast! Can't find it anywhere else.

Questions answered

Had many questions about this service for our small NFP business. Chat rep was very courteous and knowledgeable and put up with my many non techy questions. Thank for a pleasant and informative chat. Product seems exactly what we are looking for.

Thank you Pepipost

We are a medical team. Our website sends our partners the latest news via PepiPost. PepiPost's mail delivery is very fast, and it also has a powerful log function. We can see the details of mail delivery on PepiPost Dashboard. Today, thinking that a good friend told me that he could not receive our email, I immediately feedback to PepiPost customer service. I thought this might be a difficult problem to solve, and now it is a night in China, but I did not expect that the PepiPost staff ...

Great support.

Our company just changed out email SMTP to Pepipost. Best decision ever, as from the start we have not only the statistics about sending/delivery but also Opens / clicks without any coding from our part. We use the service for system critical emails witch reach the recipients in seconds. The support is also great, very responsive, and very helpful.

Selvyn saved my life in 5 minutes at 3…

Selvyn saved my life in 5 minutes at 3 AM in the morning. I am sold. He cam right in and in a matter of minutes corrected my mistakes effortlessly.I am very Impressed. Thanks Selvyn.Laurence Y

Pepipost SMTP Service

Using Pepipost SMTP service is awesome! It helps us to track easily the status of our mails sending out for our clients.The support team is great to assist you when there's an issue. And especially the price of their service is cheaper with good services.

Excellent support

Excellent support. I struggled with some settings. The nice person from the chat guided me perfectly. All issues where solved.

So far, So good. Many desirable features for my needs

What do you like best? Technical Support is attentive and very responsible, the tools have many features that other similar don't have or charge extra What do you dislike? Particularly nothing, so far I have all the promised Recommendations to others considering the product: Give a try What problems are you solving with the product? What benefits have you realized? I'm solving my transactional mails needs