8.4
Spot Score
Effortlessly manage your employees with People HR.
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Over the past year, *PeopleHR* has consistently demonstrated its focus on excellent customer service and a robust training environment. Reviews showcase a dedicated and knowledgeable team that goes above and beyond to address user concerns—professionals like Mohamed Abdalfatah, Matt Temperton, and Joshua Shooter are frequently praised for their efficient, ...Read more
Prompt, knowledgeable, and efficient customer support, often praised for addressing queries and resolving issues quickly.
Engaging and clear training sessions provided by trainers like Matt Temperton, with personalized support that boosts users' confidence and understanding of the system.
Feature-rich product with potential for bespoke configurations to meet unique organizational needs.
Trainers and support staff are patient and professional, guiding users even through complex processes with clarity.
Declining support quality for some users, with reports of unresponsive communication, particularly for critical issues like login problems and integrations.
Limited bulk-action capabilities, requiring manual and time-consuming individual adjustments for certain tasks.
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D
Diane
07/10/24
Excellent customer service received…
Excellent customer service received from Joshua Shooter today. He dealt with my query promptly. I cannot fault the service I received. Many thanks Josh.
D
Deb
07/08/24
Clear and engaging training
Matt covered all aspects of the training clearly and made it easy to follow. He paused frequently to check I had no questions and was generally engaging in his approach.
AD
Afshah Din
07/04/24
Efficient Resolution of PeopleHR Holiday Approval Issue
I had an issue with PeopleHR where I had accidentally deleted a rule that meant holidays were being auto-authorised without approval from managers. Mohammed quickly and efficiently resolved our issue and was very helpful in guiding me through this process. Very happy with the service
CM
Claire Matthews
07/02/24
Helpline
I called the helpline and Mohamed Abdalfatah assisted me by resolving my query quickly. Thank you Mohamed, great service!
L
Lee
07/02/24
Support Service
We had a big issue with our ATS - Mohamed fixed this for us in a matter of minutes. Fantastic support from him - polite, knowledgeable and efficient.
T
Tess
06/27/24
Helpful and interesting
Helpful and interesting It was a really helpful overview however it felt a bit rushed toward the end so would've been good if it was a little bit longer!
NR
Neil Robinson
06/26/24
Live demo from Teofil was very engaging…
Live demo from Teofil was very engaging and informative. People HR is a great looking, feature packed product and I am evaluating it's features and benifits to see if it aligns to our requirement.
MK
Michael Kahn
06/26/24
Training is top-notch
Had some training today with Matt and it was very helpful. I have a much better idea of how I can get the most out of the software now, which is great.
C
customer
06/26/24
It was a little short
It was a little short. It felt that time didn't allow for questions. Nice clear explanations though.
G
GD
06/26/24
The training sessions provided by Matthew Temperton
The training sessions provided by Matthew Temperton have been invaluable. Matthew has gone over and above with answering our questions and has made our journey a lot smoother!
