People.ai Reviews in May 2025: User Ratings, Pros & Cons

"Feedback"

What do you like best about People.ai? How clear and presentable the data is. Makes it really easy to understand. What do you dislike about People.ai? Although I'm a limited user, it's not quite clear how customizable the dashboards are to segregate different types of activities. Part of this is likely how my company uses SFDC though. What problems is People.ai solving and how is that benefiting you? Ideally we're trying to define leading indicators that help determine the future success of ...

"Great Product - Amazing Customer Support"

What do you like best about People.ai? Working with customer support is the best part. The entire team is communicative, helpful, and work as business partners rather than just doing what is asked. We have people.ai seamlessly integrated with our Salesforce and it works in conjunction with our sales acceleration tool, Salesloft. What do you dislike about People.ai? I think there is a fair amount of work to do upfront. However, the CS team is more than willing to help get all new customers ...

"Powerful Data"

What do you like best about People.ai? It is hard to say which feature of People.ai I like best. The integration with Salesforce which logs activities automatically without issue, or creates contacts that we never would have captured otherwise is pretty cool. However, I think the insight that the platform provides is beyond what any other vendor/technology can provide us today. People.ai provides the ability to filter through the noise of an opportunity/account and get directly to the ...

"Implementation Team"

What do you like best about People.ai? Everyone on each weekly call was very knowledgeable, and all were ready to help! What do you dislike about People.ai? We found some critical information needed from other teams that could have helped move things along a little easier, but we did the best we could, and the People.ai folks were very patient. What problems is People.ai solving and how is that benefiting you? We can automate certain aspects of our deals now that we use to do manually and ...

"Data Reliability"

What do you like best about People.ai? I like how every day, I received reports on my previous day's productivity to give me an insight into my performance. What do you dislike about People.ai? I do not have anything that I dislike about this tool because it is beneficial. Recommendations to others considering People.ai: Every contact center should start using People.ai rather than relying on the standard way of tracking productivity. This ideal for both hybrid and physical office set ...

"Easy and Effective"

What do you like best about People.ai? I like the user interface; it is easy to track my progress and auto evaluated which part of my performance I need to focus on What do you dislike about People.ai? I don't have anything that I dislike so far What problems is People.ai solving and how is that benefiting you? It is a great way to track my performance and I like that it gives me very detailed insights on how I am spending my time which provides me with the opportunity to align according to ...

"monitor team performance"

What do you like best about People.ai? Quick insight into emails/calls. Visuals/analytics help to get a quick idea on team performance. What do you dislike about People.ai? Stack ranking the rep activity on main dashboard would be helpful. It would also help if we could create customized reports to be sent to ourselves every week. What problems is People.ai solving and how is that benefiting you? Understanding where the reps are spending their time gives me an idea of the growth areas or ...

"Good service! Useful Info!"

What do you like best about People.ai? Team activities and Meeting monitor is super helpful What do you dislike about People.ai? The UI is a little challenging at times to learn, especially remotely Recommendations to others considering People.ai: You have to use State abbreviations when creating new accounts What problems is People.ai solving and how is that benefiting you? I have been able to grow pipeline and close opportunities using People.ai

"One of the greatest Salesforce Integration!!"

What do you like best about People.ai? The accuracy of the platform is great! Once integrated with Salesforce, it gives you insights into your business process that are not easily visible with Salesforce What do you dislike about People.ai? No integration with Outreach. I can see the activity at every opportunity. Still, I'm not able to track, for example, the emails that were sent through outreach directly from people.ai or open the calls made for a specific opportunity. Recommendations to ...

"The best data tracking tool for sales organizations"

What do you like best about People.ai? People.ai has been a huge lift for our sales organization. There is a ton of data and tracking options that we have not had in the past. It also allows sales reps to optimize and maximize their deal sizes with the back-end automation. What do you dislike about People.ai? I believe they are working to integrate with Salesforce, which will be great. Right now, there is a separate platform to log in to for sales reps and that can hinder adoption at ...