PaySimple Reviews in June 2026: User Ratings, Pros & Cons

Very easy to set up automatic monthly payments from clients

What do you like best? It was very easy to set up memorized monthly payments from clients - PaySimple sends a very professional email confirming the transaction to the client - I actually have had a client compliment the tone of the email. We are a professional organization and it is important to us that any client interaction with a vendor is professional - PaySimple has always had a high level. What do you dislike? it is kind of crazy that I don't have any issues but i have to give ...

Love PaySimple!

What do you like best? I love the automation of Pay Simple and reasonable billing. It also looks very professional for my tenants who pay their rent using my Pay Simple payment online option. What do you dislike? Initially, the monthly cost was a bit high for my smaller number of users, but my billing was adjusted for my company's unique needs. What problems are you solving with the product? What benefits have you realized? Automation. I don't have to do a thing after the users make ...

Great Customer Service

What do you like best? I love working with a company that actually helps you and cares about you! From our account manager to the chat help, everyone is always so helpful and nice. What do you dislike? Working with a company that is continuing to grow and work to get everything that their customers want, is a phenomenal experience because you get to have a say in how certain aspects are developed. That can also be frustrating that as a company you have to maneuver your processes to ...

Easy Way to Get Paid!

What do you like best? We are able to send our clients a link to make direct ACH payments to us. This makes is very seamless for them AND us. What do you dislike? I wish there were lower fees for credit cards. If the charges were lower, we would use PaySimple for these types of payments. Recommendations to others considering the product: Definitely use this product to collect money from your clients! What problems are you solving with the product? What benefits have you realized? ...

Paysimple is easy and affordable

What do you like best? Paysimple is very easy to use and inexpensive. What do you dislike? Sometimes it is confusing when we have a missed payment and have to stop a payment plan to correct it. What problems are you solving with the product? What benefits have you realized? All of our business is over the phone - it makes everything simple.

Best customer service

What do you like best? That they are always available to me the small business owner. Doesn't matter how big the issue is they readily get it done. What do you dislike? Really haven't found any in over 10 years now. They weren't my first but have been the last. What problems are you solving with the product? What benefits have you realized? Love being able to look customers up reuse their cards. I run a midwifery supply business and many of my customers are busy friends and will ...

Client satifcation

What do you like best? PaySimple team is proactive in answering account setup and resolving discrepancies in billing with 3rd party vendors. What do you dislike? Pay Simple would send 5 emails exactly the same for 1 response to a question. Somewhat redundant maybe software glitch. What problems are you solving with the product? What benefits have you realized? Pay Simple is handling my invoices and donation processing. The benefits of ease to use and implement on my website.

Opened up a new market for us

What do you like best? PaySimple is allowing us to reach a new market of younger more payment conscious players to our Golf Club. In the past, members simply paid an annual fee for dues, no questions or issues. But in today's economy, an option for a monthly payment is very attractive. PaySimple allows us to offer that option. We simply price the monthly installment at a slightly higher rate than what our annual payment is to cover the costs of using the system, and those who are ...

A Very Robust Merchant Service

What do you like best? The multiple forms of payments you can collect. Also, the added value of creating a store front. What do you dislike? The percentage rates on their credit cards should be lower, and consistently the same for all type cards. What problems are you solving with the product? What benefits have you realized? By using a payment form by email. I was able to quickly receive a payment. The other benefit that I received is the ability to receive payments by ACH.

Excellent Customer Service and Helpful Tools

What do you like best? The experience as a whole has been excellent. The ability to send invoices, post a link on my site for people to pay, and to collect payments myself with both Credit Card and ACH has helped my productivity and business grow. Also, the staff has continued to be helpful from the beginning. Approval was quick and simple, and when I wanted higher limits for ACH and lower costs for credit card processing, they handled my requests right away. What do you dislike? I'd ...