PaySimple Reviews in June 2026: User Ratings, Pros & Cons

Dishonest Fees, Terrible Service

What do you like best? ACH payment ability. Free-form payment field. What do you dislike? Vastly overcharged on Credit Card fees, takes weeks to get back to you with no explanation as to why, just saying to wait it out and hope it will decrease over following months. Significant number of ancillary fees never disclosed on their contract or website, you only find out after you've been charged. Charged me 1+% more in credit card fees than was promised, which is pretty significant when ...

The flexible payment service.

What do you like best? As for me, it is the better step to accept payments, market services and, of course, the better way to hold our clients. It is a real pleasure to work with the most flexible payments platform. My company would like to have a faster process of payment acceptance. At least, it is will help me to save my time. What do you dislike? Generally, the platform is working well and doesn't make any bad issue to my business. It was a few situations when we receive payments ...

It's great!

What do you like best? I like that it's simple, hence the name, and an overall great way for customers to sign up for our membership. What do you dislike? Sometimes its hard to understand certain things like switching primary payment. What problems are you solving with the product? What benefits have you realized? Business problems solved with paysimple are taking care of customers. They are happy we have the service available.

Most flexible software ever.

What do you like best? I like how accounting software works. really so cool.I see how with easy step my company is grow. Its very flexible, and gives easy way to understand and it's so easy in use. What do you dislike? This software platform does not have any bad points.They are so great in support service. Very clear so you will find a lot of answers for your questions. Recommendations to others considering the product: I highly recommend to you. It's wonderful accounting service. ...

Great product

What do you like best? Fast and easy. It’s not complicated to use at all. Plus, there are real people you can talk too unlike typical payments processing companies. I don’t have a log into PaySimple but I use it through an API so it’s an indirect use. What do you dislike? I wish there more integrations with third party systems such as crms, online form tools etc. What problems are you solving with the product? What benefits have you realized? Process customer payment

Great way to centralize contacts and cc info

What do you like best? We needed a solution when we switched to vonage. Byproduct was centralized customer records. Safe secure place for cc info. Ability to process e checks What do you dislike? Pricing is ok. I would like a discounted rate for swiped trans What problems are you solving with the product? What benefits have you realized? It enabled us to do e check debits

Secure Alternative to merch gateways

What do you like best? A very solid focus on solutions to remove friction from the procrss and security. The fluidness of the platform alows you to integrate across almost platform. What do you dislike? The lack of white label service is becoming an obstacle. Consumers are becoming fed up with Wells Fargo and other tradutiokal gateways, especially if the illusion od another service is onvolved in the transaction. Braintree is proving powered by is the confidence they want to see. ...

Well rounded service for processing payments

What do you like best? PaySimple is truly a one stop shop and offers a well rounded suite of Services in the payment sphere. Their rates are some of the best and they integrate with a host of programs. What do you dislike? Due to their whole service approach it seems a bit unwanted to customize your offerings. But for a one Stop this is it. Recommendations to others considering the product: Take advantage of their knowledgeable sales and Support staff. They will onboard you with ...

Simple payment processor

What do you like best? It works great for every day payments or invoicing. The recurring payment feature is very useful too. What do you dislike? It doesn't sync to our CRM software. It would be easier if the customer profiles synced with our sales software. Recommendations to others considering the product: Great for one time or recurring payments. What problems are you solving with the product? What benefits have you realized? Payments and invoicing.

Great for Recurring Payments

What do you like best? Ease of collecting recurring payments. I no longer have to wait for checks in the mail or for the customer to initiate payments. What do you dislike? Would like for the product to sync with Quickbooks. Recommendations to others considering the product: Very good recurring payment platform What problems are you solving with the product? What benefits have you realized? Solving the problem of inconsistency of payment collections. We have been able to better ...