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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 971-980 out of 3820

CJ

Christina Jönsson

12/11/20

1 out of 5

Obefintlig kundservice

Obefintlig kundservice. Fick ett brev om inaktivt konto och info om någon "inaktivitetsavgift" de skulle dra, och tänkte jag skulle logga in och avsluta kontot då jag inte använt det på flera år. Lyckligtvis kom jag ihåg lösenordet men sen krävdes verifiering via sms till ett gammalt mobilnummer, så där tog det stopp. Man kan varken maila eller ringa någon kundservice, utan hänvisas till en chatt som verkar mer död än levande. Mycket märkligt företag måste jag säga.

AD

Adrian Dobrin

12/11/20

1 out of 5

This is how PAYPAL DIDN'T PROTECT ME AGAINST…

This is how PAYPAL DIDN'T PROTECT ME AGAINST FRAUDULENT PAYMENT:Shaw Academy is the biggest scam ever!!! Stay safe, all they are doing is to steal money after having your PayPal account.My story:09:35 I've seen an add on Facebook for a free Financial trial for 14 days with Shaw Academy.I've entered, I've signed up and then I've entered my PayPal details for the trial.09:39 I was charged by Shaw Academy( without receiving any notification from them, bank or PayPal) 09:44 I've received the ...

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LB

Luca Balestrini

12/11/20

1 out of 5

Truffatori..altro che PayPal ci…

Truffatori..altro che PayPal ci tutela.. un par di palle..a me senza avere avuto nessuna contestazione..senza che nessuno si sia lamentato..mi ha bloccato il conto e i soldi disponibili..Assurdo..ora secondo loro devo aspettare 180gg?? Sul conto ci sono quasi 900€ disponibili e non li posso prendere..Lunedì sporgerò denuncia...pensa se ci dovevo mangiare..tacci vostra e chi dice che PayPal è sicuro . Un cavolo .e poi 180gg i soldi bloccati e gli interessi?? Questo fanno come gli pare ..ma ...

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TB

Trecola Boyce

12/11/20

1 out of 5

DO NOT SHOP USING EBAY OR PAYPAL

DO NOT SHOP USING PAYPAL, THEY WILL NOT REFUND YOUR MONEY. I RECEIVED AN EMAIL 2 DAYS AFTER PLACING MY ORDER THAT MY ITEM WAS NO LONGER AVAILABLE AND THAT THERE WAS PROBLEMS WITH THE SELLERS ACCOUNT. THEY STATED THE ITEM WAS NO LONGER AVAILABLE. I WAS UNABLE TO REACH THE SELLER AND THE ORDER NUMBER I WAS SENT WAS INCORRECT. STILL EBAY OR PAYPAL REFUSES TO GIVE ME A REFUND. THERE ARE SCAMMERS HERE, DO NOT USE PAYPAL OR EBAY

JA

Joey Angel

12/11/20

1 out of 5

bagger

bagger! geld vasthouden en geen gehoor geven, nummer niet bereijkbaar. wat is dit joh!

MC

Mark Chivers

12/11/20

1 out of 5

Pointless company

Pointless company. I've lost money twice through Paypal. None of the refunds from companies ever go back in to your "wallet". Avoid if possible.

LS

Lorna Scura

12/10/20

1 out of 5

Paypal is for the vendor, not the customer.

I have had to dispute about 3 purchases over the years, when I filed a dispute, paypal denied. These were for items not received. I ended up going to my credit card and denying payment. Paypal is not for the consumer, is for the vendors. I'm very disappointed

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Artur Długosz

12/10/20

1 out of 5

Błąd za błędem.

Nie dodzwonisz się do nich. Na czacie nikt nie odpowiada. Na Facebook'u niedostępni, wyskakuje błąd. Emaila nigdzie nie znajdziesz. Instrukcje w pomocy nieaktualne, prowadząbłędnie. Chcą nakładać kary, przywłaszczać pieniądze, a nie da się nawiązać jakiegokolwiek kontaktu żeby odzyskać dostęp do konta. Zmieniam numer telefonu, błąd. Dodaję konto bankowe, błąd. Błąd za błędem. Nie polecam nikomu.

SD

Sophie Drew

12/10/20

1 out of 5

Took my money

Really bad customer service, the took money out of my account to refund someone as apparently I didn’t send them the parcel even though I did and I have tracking proof, when I rang PayPal about this they basically told me that I can’t get my money back, I’m really disappointed

AG

Aitor garmendia

12/10/20

1 out of 5

Ladrones y estafadores

Ladrones y estafadores, tanto los vendedores como paypal

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].