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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 801-810 out of 3820

AC

Ali Campbell

12/19/20

1 out of 5

Agree with all the other one star…

Agree with all the other one star reviews. Terrible company to try and talk to.

SF

Sophie Fischer

12/19/20

1 out of 5

Nie wieder

Einfach total unzuverlässig.

NM

nick Morris

12/19/20

1 out of 5

Can’t believe anyone would use this…

Can’t believe anyone would use this company. Zero customer service, bought something online from a scammer, thought site was good because PayPal was used as the payment, WRONG, even though got nothing from the scammer, PayPal won’t do anything about it, there help/resolution center is absolutely nothing, don’t waste your time. Best thing you can do is NEVER EVER use there service. Would love to be able to talk with somebody there just to cuss the M****F********S out, at least I would feel ...

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AC

Angelo Capurro

12/19/20

1 out of 5

Comprato su un sito eglobal

Comprato su un sito eglobal. Pacco mai ricevuto. Reclamo fatto più volte e nessuna risposta da parte di entrambi. Eglobal e paypal. Persi 330. Andrò per vie legali. Vergogna!

JW

John Watters

12/19/20

1 out of 5

Paypal is flawed (on purpose?)

PayPal is again what seems like deliberately allowing scammers and in what seems condoning sellers in my experience in China to get away with sending goods that are not as described. After weeks of using the Resolution centre one MAY be lucky to get a refund of goods but no postage (which can be as much as the goods themselves). There is NO way to email directly, but a series of circular links that get absolutely nowhere. Maybe a class action from all who have encountered this would stop ...

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A

AnaMarta

12/19/20

1 out of 5

Absolutely disgusting

Absolutely disgusting. A useless company that does nothing to protect its customers.

RM

Ray Munchin

12/19/20

1 out of 5

PAYPOO quick to chase money you owe but hold funds 180 days!

PAYPOO can it seems hold anyone's money for days, weeks or even 180 days without any reason given? Yet if you owe PAYPOO even a few pounds you get hounded constantly with phone calls and letters from MOORCROFT the collections agency they use. PAYPOO decide to refund MY MONEY! to a scammer so why should I be liable. From what I have read just ignore as I have done as no court would find in their favour and doubt they could even bring a case against you. Just show the court these reviews lol.

BL

Bill Lezak

12/19/20

1 out of 5

Paypal is a total fraud

Paypal is a total fraud! WARNING do not use paypal! No help at all just a run a round.

RA

ramy alrami

12/19/20

1 out of 5

very bad customer service they let u…

very bad customer service they let u chat with computeri am going to close my account with them

MD

michael delay

12/19/20

1 out of 5

I’m reluctant to give PayPal a one…

I’m reluctant to give PayPal a one star(zero is more appropriate), but I do want to post my complaints. I’ve been happy as a buyer and seller on eBay for 19 years with 700+ 100% feedbacks. eBay has had my back in those few cases which were problematic. I’ve put up with the PayPal problems because of the relationship that eBayers are tied to the two companies. I’ve never minded the fees taken by eBay because I feel they earn them. However, I haven’t felt that PayPal deserves anymore then my ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].