PayPal Reviews in July 2026: User Ratings, Pros & Cons

the worst customer service that there…

the worst customer service that there can be. account locked since the beginning of December, Twitter encourages to send them a DM, which gets ignored for days and weeks. No proper way to contact them. Through many years of using different payment and money receiving options, this is one of the ugliest out there.

Give me my money

Friend sent me £180 as thought it would be easier than texting bank details etc.I tried to withdraw the money on Wednesday and it said that PayPal wanted to "review" the withdrawal. 3 days later and still not reviewed. Rang customer services and the said it should be done anytime soon but THEN will take 3-5 business days to reach my account as it won't be done faster method.So it's going to take over a WEEK to withdraw MY MONEY to MY BANK ACCOUNT. After it hits my account I will be deleting ...

Excellent Service

I have always found PayPal to be excellent, never any problems, first class service

Mickey mouse company

They supposed to protect your account and your money. They do not give a shiiyt on the customers. For them the most important profits. Do not trust this company. Customer service talking nice from the book ,sorry, sorry. Worthless dickheadsss. They are full of shiiyt.

Fantastic dispute resolution service

Fantastic dispute resolution service. Ordered shoes from China following Instagram ad ( big mistake). Never received shoes. PayPal initially turned down my complaint as Cleybeach ( the seller) provided a Hermes transaction Id. But when entered into the Hermestracking service, the id came out as invalid. I raised this again with PayPal, and within a few hours, PayPal had accepted my points, and refunded the money. Thanks Jude ( the complaints adjudicator).

By a country mile the WORST customer service

By a country mile, the absolute worst customer service I have ever encountered. I hope this company is ultimately driven out of business by people taking note of the bad reviews here and elsewhere so that they switch to alternative online facilities.In my case my account was "permanently restricted" and I was instructed to log in for further details. When I did I found that PayPal had for some unknown reason permanently restricted my account and set it up for closure because of a payment I ...

Kundservice moment 22

Är utelåst ur mitt konto, och deras kundtjänst per telefon säger ständigt "vi kan inte hjälpa mig med detta just nu, skicka gärna ett meddelande", vilket kräver att man loggar in.

No longer a company you can trust I…

No longer a company you can trust I used to love PayPal but now they will not honour there promises leaving you vulnerble to large scale fraud you have been warned!!

Absolutly the worst

PayPal is only relevant today because they have a monopoly of the market. they have absolutely the worst customer service, they will randomly lock your money up and will simply not give to cares because end of the day, they collect the outrageous fees and screw over small merchants. Absolutely the WORST Company on the internet.

Varning!! Använd inte Paypal!!!

Att ge Paypal 1 stjärna är vänligt i överkant. Det finns ingen hjälp att få från dem när du behöver det (ex vis när det krånglar med dina transaktioner eller om ditt konto blir hackat). Kundtjänst sitter i USA och ringer du dit får du oftast ett meddelande att dom inte har tid att svara på samtalet. Jag trodde Paypal var ett seriöst företag? Kommer garanterat aldrig mer använda denna värdelösa "tjänst".