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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2025: User Ratings, Pros & Cons

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2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 361-370 out of 3820

F

Fred

01/14/21

1 out of 5

Very disappointed with PayPal customer…

Very disappointed with PayPal customer service. They’ve resorted to using Facebook Messenger as their primary mode of communication with customers. It’s terrible. Go on to their Facebook site to read the thousand or so complaints that are being left as comments on their posts. It’s eye-opening.

T

Thomas

01/14/21

1 out of 5

Har overført 2000 kr for et par uger…

Har overført 2000 kr for et par uger siden, penge kom aldrig ind på konto. Det er fuldstændigt umulig at få et svar, endsige sine penge fra paypal. Ufatteligt at man kan få lov til at opføre sig sådan. Kæmpe advarsel brug ikke dette paypal.

WV

wouter van der veen

01/14/21

1 out of 5

waardeloos bedrijf

waardeloos bedrijf. Kan makkelijk geld erop zetten maar om vervolgens mijn bankrekening te koppelen is onmogelijk. Ook de helpdesk bereiken schijnt onmogelijk

RM

Raffaele Mazzaferri

01/14/21

1 out of 5

PAYPAL TI FA FREGARE DAI SUOI CLIENTI MIGLIORI!!!!

Vi assicuro che non comprerò mai più nulla con paypal, il servizio è molto diverso da quello di alcuni anni fa, siete diventati più lenti macchinosi e non rispettate la benché minima regola di buonsenso! Non si può aspettare 45 giorni per un oggetto posto in vendita con consegna 3/5 giorni e pensare di essere soddisfatti, Paypal non è più all’altezza, Amazon ha preso tutto, anche la vostra vecchia serietà e l’ha trasformata in qualcosa di nuovo… garanzia dalla A alla Z!!!Paypal va bene ...

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ML

Matthew Leach

01/14/21

1 out of 5

Paypal are useless pieces of $hit

Absolutely rubbish & won't cover you for just a partial refund on a shed I bought from shedsandgardenbuildings . Paypal keep sticking up for the sellers rather than the buyers I bought a shed thinking I would be covered with Paypal & using their credit to purchase it just in-case anything was wrong with it. Think again you are not covered whatsoever I built the shed up 75% and then to realize when it came to the last panel that it was wrong size and wrong way round one as the panel didn't ...

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A

Alex

01/14/21

1 out of 5

AVOID

They have frozen my money for no absolute reason. I have also tried contacting them but no answer. To avoid , they are horrible at what they do and need to be shut down

MC

Mac Cruickshanks

01/14/21

1 out of 5

Just delete your PayPal account now before you get scammed too

I made a purchase using PayPal to an external website. The product cost £20 and I paid partly with PayPal credit (£5) and partly my debit card (£15) 3 weeks later, my card is randomly charged another £15 from this company and when I go to report it, PayPal say that the payment was authorised when I hadn’t even opened the PayPal app that day. Now I’m £30 out of pocket, the product still hasn’t arrived and PayPal has been no help whatsoever despite the fact that I have proof of the original ...

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GB

Gianluca Bessi

01/14/21

1 out of 5

PESSIMA!!

PESSIMA!!ADDEBITANO COMMISSIONI ANCHE SE HAI RIMBORSATO L'AQUIRENTE!!!

DG

Dario Greggio

01/14/21

1 out of 5

I have a payment on hold for 5 days…

I have a payment on hold for 5 days now, even though the seller has verified it since then.chatbot is useless and as you reach a "real" human they tell you that you have to do what has already been done, or just wait (4ever).When it happened some months ago, things went smooth and differently, but they deny things changed.NEVER TRUST online companies!

HH

Henry Henry

01/14/21

1 out of 5

I've been assciated with paypal for…

I've been assciated with paypal for about 2-3 weeks now, funny they didn't tell me that my bank wasn't linked to my paypal account , finally I got it linked this past Monday .I have over$23,000.00 in about 10-13 games,and to date I've only received $5.00 nothing more . This is a game app said they had tea$2,000.00 to my paypal account ,well there's nothing in my account except$0.70 .I ask for a explainest and get the run-around, I've been telling them all day long and now I'm being ignored ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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