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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3491-3500 out of 3820

L

lplp

07/13/20

3 out of 5

Absolutely horrible

Absolutely horrible. PayPal is a huge joke I’ve sold many things through PayPal. I had a man come pick up an old lawnmower he paid me through PayPal said he didn’t have tome to get the cash out then before he left he started makingp̳̲̳a̳̲̳y̳̲̳p̳̲̳a̳̲̳l̳̲̳̳̲̳ ̳̲̳h̳̲̳e̳̲̳l̳̲̳p̳̲̳l̳̲̳i̳̲̳n̳̲̳e̳̲̳ ̳̲̳n̳̲̳u̳̲̳m̳̲̳b̳̲̳e̳̲̳r̳̲̳ ̳̲̳+̳̲̳ ̳̲̳1̳̲̳ ̳̲̳8̳̲̳4̳̲̳4̳̲̳ ̳̲̳4̳̲̳2̳̲̳0̳̲̳ ̳̲̳0̳̲̳2̳̲̳1̳̲̳7̳̲̳p̳̲̳a̳̲̳y̳̲̳p̳̲̳a̳̲̳l̳̲̳̳̲̳ ̳̲̳h̳̲̳e̳̲̳l̳̲̳p̳̲̳l̳̲̳i̳̲̳n̳̲̳e̳̲̳ ̳̲̳n̳̲̳u̳̲̳m̳̲̳b̳̲̳e̳̲̳r̳̲̳ ̳̲̳+̳̲̳ ...

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BJ

Bob Johnson

07/13/20

1 out of 5

Problem resolution is abismal

Problem resolution is abismal. I use it as little as possible which is a great pity because when it works it is very convenient.

SR

Simon Robinson

07/13/20

1 out of 5

Avoid at all cost

Avoid at all cost! I paid £15 for the amazing water ball, all i got was a tiny balloon, filed a claim but paypal went with this company from china, i complained then paypal limited my acc & held my balance of £198, been trying to sort it since april, during this pandemic it seems paypal has been holding quite a few acc, no doubt gaining £1000's in interest! Customer service is the worst ever,

SA

Shahbaz Ahmed

07/13/20

1 out of 5

bad waiting for hours and call back…

bad waiting for hours and call back same hour wait

J

jk

07/13/20

2 out of 5

Absolutely horrible

Absolutely horrible. PayPal is a huge joke I’ve sold many things through PayPal. I had a man come pick up an old lawnmower he paid me through PayPal said he didn’t have tome to get the cash out then before he left he started makingp̳̲̳a̳̲̳y̳̲̳p̳̲̳a̳̲̳l̳̲̳̳̲̳ ̳̲̳h̳̲̳e̳̲̳l̳̲̳p̳̲̳l̳̲̳i̳̲̳n̳̲̳e̳̲̳ ̳̲̳n̳̲̳u̳̲̳m̳̲̳b̳̲̳e̳̲̳r̳̲̳ ̳̲̳+̳̲̳ ̳̲̳1̳̲̳ ̳̲̳8̳̲̳4̳̲̳4̳̲̳ ̳̲̳4̳̲̳2̳̲̳0̳̲̳ ̳̲̳0̳̲̳2̳̲̳1̳̲̳7̳̲̳p̳̲̳a̳̲̳y̳̲̳p̳̲̳a̳̲̳l̳̲̳̳̲̳ ̳̲̳h̳̲̳e̳̲̳l̳̲̳p̳̲̳l̳̲̳i̳̲̳n̳̲̳e̳̲̳ ̳̲̳n̳̲̳u̳̲̳m̳̲̳b̳̲̳e̳̲̳r̳̲̳ ̳̲̳+̳̲̳ ...

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AF

Azel Fuxing

07/13/20

1 out of 5

All i want to say is only PAYPAL IS FVCK

All i want to say is only PAYPAL IS FVCK

S

Sirene

07/13/20

1 out of 5

Disgusting company and service

I wouldn't give these crooks even 1 star, but there is no option! Be careful if you buy something in foreign currency! If the item doesn't arrive and you will get your money refunded it will be less, due to different rate of converting it back !Happened to me on several occasions, what I got back was some 8% less to what I originally paid!! How the hell is that fair to a buyer ? I didn't get my item and less money back! Money down the drain!! When contacted paypal , they are just going in ...

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RL

Rob Lyon

07/13/20

1 out of 5

Absolute joke

Absolute joke, I had a dispute over damaged patio set I had to return with promise of refund.After month without refund I raised a dispute.Although the company were bang to rights PayPal knocked me back.I appealed, Inc photos of damage, message is sent them and again was knocked back on the grounds that " my billing dispute didn't match their qualification for billing dispute ".I decided to send one last strong demand to the company asking where my refund is. 5 mins later they mailed me to ...

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VP

V Patel

07/13/20

1 out of 5

AVOID AT ANY COST

Paypal is not good for buyer. their policy is soft towards the seller. they don't investigate/look at any provided evidence that seller running scams.Chat service is completely useless. never received any useful response.

SI

sidali ikhlef

07/13/20

1 out of 5

Bad Bad Bad Bad Bad

Bad Bad Bad Bad BadThat’s all I can tell

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].