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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3481-3490 out of 3820

CI

Consultant in Information Technology and Services

07/16/20

5 out of 5

Very Secure payment service

What do you like best? The best thing I like about PayPal is that if you by mistake end up paying for a scam, PayPal helps us revoke the payment, they help you recover the money. This platform is extremely secure. I have been using it for more than 10 years now. Thanks for everything What do you dislike? Card verification process, my cards expired couple of times and I had to verify everytime I added a new card. A bit of hassle Recommendations to others considering the product: ...

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HB

Hisham B

07/15/20

5 out of 5

without it I would be broke

What do you like best? the ease of paying for websites I don't usually trust, if I feel something is not right I immediately contact paypal, and they have my back, with them they are my international bank. What do you dislike? Their fees are very high, and the limitations of withdrawal are killing sometimes, but overall I am happy. Recommendations to others considering the product: It's extremely helpful to accept and send money internationally, It's secured, trustworthy, ...

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C

ColletteK

07/14/20

1 out of 5

PayPal should be renamed ThiefPal

PayPal should be renamed ThiefPal. When a merchant sells an item they charges a fee, fair enough. However, if the sale is canceled within an hour by the customer, PayPal charges the merchant a second fee to process the refund. Therefore, on $400 sale that gets canceled, PayPal makes $37 for doing nothing!! It’s a disgrace that during the pandemic when Americans are struggling financially, PayPal is using unscrupulous business practices to line their pockets. Customer service is ...

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ML

Mary Laffrey

07/14/20

1 out of 5

Poor response from Paypal on refund

I filed a claim with paypal that i did not receive an item shipped from CHINA after 3 months. the shipper admitted in an email that my items were lost.Paypal keeps delaying their resolution each week, it is set back another week, and i am tired of waiting for my refund, which i assume will have to come from Paypal.i keep putting in contact complaints as to why it is taking them so long when they already know i am NOT getting my items that I paid $39.88 that they were lost by the shipper. ...

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J

Julie

07/14/20

1 out of 5

Would rate minus 10 if possible

Would rate -10 if possible. Don't stand behind you against sellers.I ordered a dress took 2 months to get here. Shrunk up so small would maybe guy small child. Company offered 14$ on 36$ and I had to go through all kinds of BS to send back. Shipping was 12$ not mentioned until after sale.I will never use them again and spread the word how bad they are.Better off just using my credit card. They back you up. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

S

Shaun

07/14/20

1 out of 5

Refunds

keeping my refunds for 10 working days they are joke going on fraudulent

VM

Victor M

07/14/20

5 out of 5

The best solution to send and receive electronic payments

What do you like best? What I like most about paypal is that I can send and receive electronic payments in the currency that I want from the comfort of my home and through my smart cell phone, without the mandatory need to have a bank account, also paypal is the alternative payment method most used worldwide, in my case I use it to make purchases through Ebay, as well as pay application licenses online What do you dislike? What I do not like is that sometimes the platform seems to ...

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MD

miguel de frenza

07/14/20

1 out of 5

Do not use PayPal

Do not use PayPal, it is useless, they will not back you up if you get scammed. I have an open dispute for a item I’ve never received and PayPal keeps postponing the date of the resolution of the case, it’s been already 3 months. There is no customer service. Why can’t they answer phone calls? Do you get covid 19 over the phone? Don’t let PayPal use your money. I might loose $70 but i will warn everyone not to use PayPal

SB

Simon Burman

07/13/20

1 out of 5

Paypal refused to refund me my funds for 10 days for no reason.

Paypal managed my payment on Airbnb. When Airbnb refunded me instantly Paypal held onto my money for 10 working days for no reason other than they were legally able to do so. I will strongly advise against using Paypal to anyone moving forward. DO NOT USE PAYPAL IF YOU CAN AVOID IT.

J

jdc

07/13/20

3 out of 5

Absolutely horrible

Absolutely horrible. PayPal is a huge joke I’ve sold many things through PayPal. I had a man come pick up an old lawnmower he paid me through PayPal said he didn’t have tome to get the cash out then before he left he started makingp̳̲̳a̳̲̳y̳̲̳p̳̲̳a̳̲̳l̳̲̳̳̲̳ ̳̲̳h̳̲̳e̳̲̳l̳̲̳p̳̲̳l̳̲̳i̳̲̳n̳̲̳e̳̲̳ ̳̲̳n̳̲̳u̳̲̳m̳̲̳b̳̲̳e̳̲̳r̳̲̳ ̳̲̳+̳̲̳ ̳̲̳1̳̲̳ ̳̲̳8̳̲̳4̳̲̳4̳̲̳ ̳̲̳4̳̲̳2̳̲̳0̳̲̳ ̳̲̳0̳̲̳2̳̲̳1̳̲̳7̳̲̳p̳̲̳a̳̲̳y̳̲̳p̳̲̳a̳̲̳l̳̲̳̳̲̳ ̳̲̳h̳̲̳e̳̲̳l̳̲̳p̳̲̳l̳̲̳i̳̲̳n̳̲̳e̳̲̳ ̳̲̳n̳̲̳u̳̲̳m̳̲̳b̳̲̳e̳̲̳r̳̲̳ ̳̲̳+̳̲̳ ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].