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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2025: User Ratings, Pros & Cons

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2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 341-350 out of 3820

MC

M. Carpenter

01/15/21

1 out of 5

I suppose I have dealt with PayPal for…

I suppose I have dealt with PayPal for twenty years and have dealt with them over that period with absolute honesty. In the few issues I have had with clients I have been treated with utter contempt by PayPal. They through their numerous labyrinthine agreements believe that they can help themselves to money in your account whenever it suits them no matter how bizarre the reason.

AR

Antonio rossi

01/15/21

1 out of 5

Davvero pessimi e super costosi

Davvero pessimi ! Dopo avermi offerto loro un conto business e dopo averlo usato per 3 anni circa improvvisamente con pochissimi reclami mi hanno bloccato a titolo definitivo il conto senza appello e i fondi per 180 giorni saranno tenuti a loro uso senza alcuna spiegazione. Ho provato a contattare chi mi ha aperto il conto business per avere almeno spiegazioni in merito e nulla è passato piu' di un mese e ancora non so perche' mi hanno bloccato definitivamente e senza neanche un ...

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DB

Dr. Bill

01/15/21

1 out of 5

Paypal customer support is not just…

Paypal customer support is not just awful; it is non-existent. I have a technical problem that can be fixed only by a human. Although I have been trying for six months, t is impossible to reach a person.

PP

Phil Power

01/15/21

1 out of 5

Avoid paypal if at all possible.

Managed to sell an item on eBay that i've had for years. My first eBay sale, and i mistakenly set up a paypal account as asked. Sale completed, item sent etc. I did my bit, the buyer did his, eBay was fine. Paypal was where the bullsh*t began. So much admin hoop-jumping, asking me for documents that don't exist and withholding my (MY) money until i gave them these documents. I had to send them photos of myself, a receipt for my original purchase of the item, etc. Such an utter, utter pain ...

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T

Tamara

01/15/21

1 out of 5

Absolute scam

Limited my account permanently with NO explanation. They don't even give any solutions. Have plenty of money in my account, but they still keep all of it on hold for 180 days. Horrible customer service can only reply with scripted messages and doesn't even read the thread. DO NOT open an account here. Everything seems to be working in the beginning, but then when you actually start making money, they just try to confiscate that.

KH

Kayla Hall

01/15/21

1 out of 5

RIDICULOUS

Just use any other money app. I started a new job and they sent my pay through paypal. They never told me id have to pay just to get paid. Venmo doesn't charge when you receive payment and would have transferred my funds way sooner then what paypal has. Paypal says my pay is on hold. For whatever reason that may be. Your better off just deleting the app.

A

annalisa

01/15/21

1 out of 5

Il servizio non fornisce assistenza! Uso Paypal da anni, i problemi solamente recenti non hanno trovatop soluzione

Uso Paypal da anni. Fino al 2020 non ho avuto problemi. lo scorso anno 3 problemi di mancata consegna di acquisto on line dall'estero regolarmente pagati.2 li ho risoltre scrivendo pressoche' ogni giorno al venditore, fortunatamente parlo pèiu' lingue. Per pay pal fino a ieri le contestazioni risultavano ancora aperte.Nel terzo problema Pay pal mi ha chiuso la contestazione in relazione ad un tracking errato di consegna in un'altra citta' di un mio acquisto.. giustificazione: il tracking e' ...

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AN

American Nobody

01/15/21

1 out of 5

⚠️ WARNING! USE AT YOUR $$'S RISK!

⚠️WARNING! DO NOT USE! ⚠️ IF YOU DO YOU ARE DOING SO AT THE RISK OF YOUR MONEY, CRYPTO, AND INFORMATION! I am a disabled single dad & because of amazon I ended up with a negative balance of just $14.99. Allow me to reiterate, I was a measly $14.99 in the negative, they're a multi billion dollar company, but my crypto I invested for my kid is being held hostage by them because of a $14.99 negative balance! If I was them I would feel like a dumbass for acting like this because of $14.99! ...

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TL

Tommy Lagercrantz

01/15/21

1 out of 5

Skulle helst lämnat ännu sämre omdöme

Skulle helst lämnat ännu sämre omdöme. Företaget vill inte prata med sina kunder

F

Francesco

01/14/21

5 out of 5

CONSIGLIATISSIMO!

Da diversi anni acquisto con paypal e ho avuto modo di interagire per contestazioni e resi. Devo dire di NON avere mai avuto problemi e se ci sono stati la loro assistenza li ha risolto in tempi ragionevoli. Quando utilizzo questo sistema di pagamento mi sento e sono veramente protetto da eventuali venditori inaffidabili. Consigliatissimo!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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