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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 331-340 out of 3820

A

annalisa

01/15/21

1 out of 5

Il servizio non fornisce assistenza! Uso Paypal da anni, i problemi solamente recenti non hanno trovatop soluzione

Uso Paypal da anni. Fino al 2020 non ho avuto problemi. lo scorso anno 3 problemi di mancata consegna di acquisto on line dall'estero regolarmente pagati.2 li ho risoltre scrivendo pressoche' ogni giorno al venditore, fortunatamente parlo pèiu' lingue. Per pay pal fino a ieri le contestazioni risultavano ancora aperte.Nel terzo problema Pay pal mi ha chiuso la contestazione in relazione ad un tracking errato di consegna in un'altra citta' di un mio acquisto.. giustificazione: il tracking e' ...

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AN

American Nobody

01/15/21

1 out of 5

⚠️ WARNING! USE AT YOUR $$'S RISK!

⚠️WARNING! DO NOT USE! ⚠️ IF YOU DO YOU ARE DOING SO AT THE RISK OF YOUR MONEY, CRYPTO, AND INFORMATION! I am a disabled single dad & because of amazon I ended up with a negative balance of just $14.99. Allow me to reiterate, I was a measly $14.99 in the negative, they're a multi billion dollar company, but my crypto I invested for my kid is being held hostage by them because of a $14.99 negative balance! If I was them I would feel like a dumbass for acting like this because of $14.99! ...

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TL

Tommy Lagercrantz

01/15/21

1 out of 5

Skulle helst lämnat ännu sämre omdöme

Skulle helst lämnat ännu sämre omdöme. Företaget vill inte prata med sina kunder

GD

George Demos

01/15/21

5 out of 5

The best gateway.

The best gateway.I love them

M

M.Meier

01/15/21

1 out of 5

Käuferschutz ist unterirdisch, Kundendienst ebenfalls

Schade kann man diesem Unternehmen nicht 0 Sterne geben. Ich habe bei wish.ch Artikel bestellt für 350 Euro. Die Artikel sind nie eingetroffen. Der Lieferant hat einfach einen Wegwerfartikel geschickt um eine Sendungseingangsbestätigung zu bekommen. Paypal lässt sich von solchen Maschen einfach über den Tisch ziehen. Keinerlei Kundenservice. Vertrauen in Paypal = 0

CM

Cindy Musgrave

01/15/21

1 out of 5

Said they were from PayPal…

Someone who said they were from PayPal was suppose to help me with a mistake I did and they hacked into my computer took all my passwords saw all my credit cards and my bank then took all my money out of my account finally after 3 days trying to talk to a person they couldn't help me they kept saying change your password call your bank call your credit cards really! That's the first thing I did. They think it's my fault that someone did this but they said they were from PayPal. I would ...

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PM

Patricia Macomber

01/15/21

1 out of 5

Buyers beware

Buyers beware! This is a very dishonest company. First of all, the company they work for are from China, or somewhere overseas. They send things that are falsely advertised. Then when you try to get a refund, the company will give you a small amount of the purchase saying it would cost more to send it back. PayPal did not help with getting a refund. Don’t go through PayPal. I didn’t even know I was going through PayPal. Very dishonest!! Stay away!!!!

R

Rudi

01/15/21

1 out of 5

Another case of illegally holding funds

Another case of illegally holding funds. After interrupting an order at the last step, the merchant is naturally not completing the payment. However, paypal refuses to free the funds and wants me to wait for 30 days before voiding the authorization. 30 days!?!?! In addition, the response time of the customer support is more than 2 days. This is really insulting to customers. I know for sure that I would never use paypal again. It causes such a headache!

MB

Mr brown

01/15/21

1 out of 5

Disgraceful company

Disgraceful company, imagine a payment solutions company that offers the opposite of a solution to your payment.

K

Kylealzoid

01/15/21

1 out of 5

PayPal has left me with no words it’s…

PayPal has left me with no words it’s exactly a year today they have kept my funds they restricted my account with no valid reason still yet to hear a valid reason I waited 180 days for them to be put in my bank I was promised on the phone that it would be july 2020 I would get my funds but no I kept calling they kept making up bad excuses I got lied to several times was told to wait a few days and I’d get the refund email I didn’t so phoned back up to be then told that nobody has done ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].