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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3441-3450 out of 3820

LN

Laura Neath

08/13/20

1 out of 5

Paypal are absolutely shocking

Paypal are absolutely shocking! Complete lack of compassion or support. I have been scammed leaving me in debt! Its affecting my mental health and day in day out no-one is helping!

BB

Barry Batsbak

08/13/20

1 out of 5

PayPal was goed, nu HELEMAAL NIKS

PayPal was eerst goed, maar nu is het NIKS.Nederlandse werknemers zijn niet aanwezig ivm Corona. Dat is toch raar :S. Dan is het nu een hele foute combinatie samen met een bestellling bij een onbetrouwbare verkoopsite in het buitenland. Totale kostenplaatje €324. Een duur lesje

DJ

david jose pinto ferrer

08/13/20

1 out of 5

DESCONFIANZA

Buenas noches, mi experiencia con la atención de servicio al cliente, en cuanto a soluciones a inconveniente con la cuenta ha sido pésima, ya que actualmente intento ingresar fallidamente por un error que me sale de validación de identidad por lo cual me es imposible manifestar mi inquietud por medio de la mensajería de paypal porque no tengo el acceso a mi cuenta y en adición al problema las oficinas de atención al cliente telefónicas se encuentran cerradas por la actual Pandemia del ...

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OP

Odette Palmer

08/13/20

5 out of 5

Thank you PayPal For returning my money after my Account got hacked

On Tuesday 11th of August at 9:09pm I got an email Stating I had authorised a payment of £159 for loads of pet shop vouchers I had a heart attack it even had the hackers delivery address the cheek of it !! as I linked my Barclays debit card for a PayPal one tap which has been convenient I thought the hackers ( I could call them something else a lot worse ) would draw more money I cancelled my card which was easy, I had to google how to flag and report an unauthorised payment through PayPal ...

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A

Annonymous

08/13/20

5 out of 5

Convenient

Makes sending money to my bank easy and convenient especially when i sell stuff on eBay

C

CC

08/12/20

1 out of 5

Worst customer service I have ever dealt with.

Working with PayPal is fine unless you have a dispute, there is no way to contact anyone at PayPal, if you get online to place a dispute they have you going around in circles. I have use PayPal for several years,But will be very cautious from here on out when I use it. They have no concept of customer service, and I do not like to deal with companies that have no respect for my time and Due to that fact I rate them as low as possible.

PJ

Patricia Jenkins

08/12/20

1 out of 5

I will never use PayPal again I ordered…

I will never use PayPal again I ordered something it never turned up took my money asked PayPal to help after weeks and weeks they decided to go against my claim and go for the other people utter waste of time useless

E

Esther

08/12/20

1 out of 5

PayPal's customer service is an…

PayPal's customer service is an abomination. I'm not surprised to see they've got such appalling reviews. After using them for over a decade I have had to raise my first ever dispute regarding a transaction for a fraudulent company that charged me over 10x what I'd signed up to pay for a product which didn't work and signed me up to a yearly subscription without authorisation. I've raised the dispute with PayPal and they are refusing to look into it because the company didn't send an ...

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АП

Александра Панасюк

08/12/20

1 out of 5

Вообще работать не хотят

Добрый день! Месяц назад моя мама открыла счёт на PayPal, отправила паспорт и ИНН для подтверждения счета, указано, что подтверждают в течении тридцати дней, она очень просила раньше потому, что не смогла оплатить всю сумму продавцу и человек ждёт остатки. Сказали, ничего сделать нельзя, ждите, максимум тридцать дней, прикладываем все усилия, что бы ускорить и бла-бла-бла. Тридцать дней прошло, ничего не подтвердили, когда не говорят, составили обращение, ждите ответ в течении пяти дней. ...

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HG

Helena G

08/12/20

1 out of 5

the worse service ever.

the worse service ever.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].