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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3271-3280 out of 3820

FB

Frank Bilder

08/21/20

1 out of 5

The WORST COMPANY I have ever dealt…

The WORST COMPANY I have ever dealt with....Please Please be aware ....Lucky for me it was only 26 dollars lost it could have been alot worse....Ordered something..(did not know it was China )..never recd went back to company never ans my emails.Contacted PayPal 30 days later can not talk to anyone....Everything is done by automated email....Proved I never receive gave them my telephone number at least five times and said they had a tracking number...proved it was a fraudleent tracking ...

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C

Customer

08/21/20

1 out of 5

The reviews are true STAY AWAY!

The reviews are true. This is truly awafull. They told me about a security issue i spent ages...weeks trying to get speaking to somone about. They kept making unauthorised payments untill my account was in a negative balance minus an amount they were very rudely harrassing me to pay. Which i almost finished only £21 owed. But that is so so hurting them as there greedy criminals in my eyes for good reason....charges etc should be made clear. Look at the reviews. If a business only uses ...

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JC

Jean Clough

08/21/20

1 out of 5

Not the PayPal it used to be!!!

I have used PayPal for years. I just disputed a charge for the very first time. The seller sent me something in the mail, and it did indeed have a tracking number. It was not what I ordered, and not what I paid for. I provided PayPal with my receipt, clearly showing what I bought and paid for that came directly from the seller. I sent them pictures of what they actually sent. I even sent them a picture of the envelope that this rubbish came in, clearly not big enough to hold what I ordered ...

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UI

User in Non-Profit Organization Management

08/21/20

4 out of 5

PP review

What do you like best? I like the Venmo contactless feature, especially during covid times where you dont know the person you're doing a transaction with has the virus or not. Not only that, you dont know if the cash the person is paying you with has the virus or not and you might accidentally touch something that touches something and eventually somehow by accident you rub your eyes or nose and you get infected. The touchless feature is awesome. I especially like the QR scanning feature ...

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DD

Daniel Da Boss Rhoden

08/21/20

5 out of 5

I had arrears on my account and

I had arrears on my account and account was suspended spoke at to some at collections by the name of Sarah Smith who lifted the suspension and help me out thank you very helpful

SK

Satish K

08/21/20

5 out of 5

Great electronic wallet for worldwide people.have a great time

What do you like best? Paypal is best and all its feature is best for worldwide human. What do you dislike? I m using paypal since 8 year. I have Nothing to dislike in PayPal. Great wallet. Recommendations to others considering the product: Great electronic wallet of for world wide people. I recommend the paypal with five star to my friends colleagues. What problems are you solving with the product? What benefits have you realized? Fast transction , minimum ...

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M

Marina

08/21/20

1 out of 5

Un mese fa,Asia Market ha intascato 114…

Un mese fa,Asia Market ha intascato 114 € di merce da me acquistataMerce deperibile che ha girato una settimana sui mezzi dei corrieri BRT, a più di 40 ° di temperatura, con frottole di possibili consegne,mai avvenuteDopo 8 giorni volevano consegnarlaHo rifiutato per non intossicare la mia famiglia con merce ormai deperita ed ho aperto vertenza con PayPal A distanza di un mese non so nulla,nessun rimborsoComportamento vergognoso,per usare un eufemismoCi sono altri circuiti di pagamento, vi ...

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C

Cindy

08/21/20

1 out of 5

PayPal customer service is useless

PayPal customer service is useless. When you call the 1-800 number they tell you to do the chat on PayPal. When you ask a question it takes about 6 to 8 hours for them to respond and they don't even give you the answer to your question, AND they don't even read your question. For example, when I tried to add money to my account, the "add money" button DIDN'T work, so I sent a message telling them that the add money button DIDN'T work and I can't add money so what do I do? I waited 8 hours ...

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D

Daisy

08/21/20

1 out of 5

Echt verschrikkelijk

Echt verschrikkelijk. Volgens PayPal heb ik een tekort op m'n account, maar hetzelfde bedrag is wel van m'n rekening af ! Bij de klantenservice staat "gewoon even chatten, zo makkelijk als een sms". Maar reageren, ho maar. Het telefoonnummer wat de chatbot via Messenger doorgeeft werkt ook niet. De centen zijn zeker binnen! Werkelijk de slechtste klantenservice ooit

WL

Wayne Ledet

08/21/20

1 out of 5

Now they will not answer there phones…

Now they will not answer there phones when you want to dispute a transaction. This company's customer service is declining rapidly. Avoid.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].