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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3241-3250 out of 3820

SB

Steven Bailey

08/23/20

1 out of 5

I thought I was purchasing a Nest…

I thought I was purchasing a Nest doorbell camera. Since I wasn't familiar with the company selling the item, I thought I'd use Paypal.My understanding was, Paypal was a secure way to make a purchase. That turned out to be a lie. I made the purchase in May, and became suspicious when the website vanished. I immediately informed Paypal, and submitted a claim.I was told I had to wait for the package to ship, to be certain I had been scammed.The package arrived, and it didn't contain a Nest ...

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UI

User in Consumer Goods

08/23/20

5 out of 5

very easy method to get or use money

What do you like best? I like that I can just log on to PayPal if I want to order anything from a site that has this as an option. What do you dislike? That there's a fee when trying to instantly transfer your money from your account. But the fee isn't too much compared to others. What problems are you solving with the product? What benefits have you realized? PayPal has made it easier to have money sent to me and being able to transfer it to my account or just leave it ...

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AB

Adrian Ball

08/23/20

1 out of 5

nightmare to deal with

do not use Paypal, they are a nightmare to deal with... no one will answer a telephone, and online communication takes forever... I have an issue that has been going on for over a week now, it's a message per day as they are so slow in replying. all instructions they have given so far have failed to resolve this issue. Just arranged for Worldpay to be our website payment gateway. Do not use Paypal for you website payment gateway.

RC

Rebecca Cooper

08/22/20

1 out of 5

Awful organisation powerless to helpif…

Awful organisation powerless to helpif u get scammed. Take weeks to reply to messages and then give u no time to reply before closing disputes. Account closed will never use again. As dodgy as the scanners themsekves

EM

Edward McManus

08/22/20

1 out of 5

Beware of PayPal it is not what it is…

Beware of PayPal it is not what it is made out to be . I have opened disputes on items I have not received but nothing has been done . Two disputes have been closed without reason and no result on the third . I am now reporting these sellers to Facebook as being scams . I don’t hold out much hope but I will stop using PayPal , trust in the power of law or perhaps I will now go to trading standards .

NV

Nils Vogt Tranholm

08/22/20

1 out of 5

Paypal = Fusk

ADVARSEL MOD AT BRUGE PAYPAL!!Paypal er blevet et lige så stort fusker firma, som de firmaer de ellers skulle forestille at beskytte imod. Ingen burde benytte dem, som deres "service" niveau er pt.

SD

Stephen Dudley

08/22/20

1 out of 5

Pitiful pathetic PayPal

Unless it's a question an infant could answer I recommend you don't waste your time.Unless it's on their script they haven't a clue. I foolishly wasted a lot of time and effort with these imbeciles and then the penny dropped....They use English names if you get my drift. Paypal is a pitiful business,a necessary evil unfortunately if you want to use eBay.

EM

Eva Marklund

08/22/20

1 out of 5

Har försökt att få kontakt med…

Har försökt att få kontakt med kundtjänst i 1 vecka utan att få ett svar. Uruselt! Varning för Paypal.

IL

Il Lucio

08/22/20

1 out of 5

Semplicemente una vergogna

Semplicemente una vergogna. Non esiste più l'assistenza telefonica con la scusa del coronavirus. Via chat rispondono operatori stranieri che non sanno neanche scrivere correttamente in italiano e non offrono alcun supporto utile. Pena e schifo!

KB

kevin bailey

08/22/20

1 out of 5

Extremely poor customer service do not…

Extremely poor customer service do not respond to emails

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].