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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3211-3220 out of 3820

DC

Davide Cestelli

08/25/20

1 out of 5

Pessimo

Servizio inesistente, numero verde che chiami e cade dopo 2 secondi la linea, nessuno risponde. Impossibile cambiare il numero associato dal tuo conto....Pessimo servizio, assistenza, e applicazione mediocre

AG

Angela Gann

08/25/20

1 out of 5

I was scammed by fake email and…

I was scammed by gake email and representative and filed dispute it was denied i fell for the kayak scheme and sent the proof that my kayak didn't weigh 6 ozs and same transaction # was used multiple addresses. Still havent gotten a person to talk to i have filed official charges with the fcc and usps and spoke to fbi agent whom is working on this case i am one of many ..

IT

Ian Thomas

08/25/20

1 out of 5

What’s the point in using PayPal?

What’s the point in using PayPal?? They are not fulfilling there obligations and protect the buyer. I bought an item (stupidly) from China. It was clearly a scam and what turned up was not what I ordered. Now PayPal say if I send it back, at my cost, they will refund the money. The cost of carriage is almost half the cost of the item. Why is the burden of returning an item be on the buyer. This is not the buyers fault. PayPal is not fit for purpose!!!

CH

Christopher Hayes

08/25/20

1 out of 5

They say it takes 3-5 days to get your…

They say it takes 3-5 days to get your money with business invoicing, and then they switch the screen to say 21 days after four days. Terrible bait and switch, they will be indicted for this.

BS

Brad Samuels

08/25/20

1 out of 5

Keeps closing my account for literally…

Keeps closing my account for literally no reason. Shouldn't use anyways though, as they ONLY protect the cash buyer..

E

Ernie

08/25/20

1 out of 5

Paypal always has a hand in your money__

Last year, an Amazon seller (and I don't use anything related to Jeff Bezos anymore) sent me a nail gun kit and a little bottle of oil was damaged and broken in shipping. USPS wouldn't let him send oil by mail, so he sent me $4 to buy a new bottle. Right off the top, Paypal took a fee, and left me with a $3.63 balance. For months, I tried to get that stinkin' $3.63. I spend over a thousand each month through Paypal with my credit card, but Paypal wouldn't let me use the $3.63 because it's ...

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I

Ireland

08/25/20

1 out of 5

Absolutely worst !

Absolutely worst !

LM

Linda McNally

08/25/20

1 out of 5

Avoid at all costs

I would strongly advise people against having anything to do with Paypal. I am extremely careful re security etc and yet someone was able to set up a bimonthly DD from my PayPal account for a substantial sum. PayPal were completely uncooperative in helping me deal with this fraud. The entire event was a nightmare but this company gave me no assistance whatsoever-in fact they did not want to know . I have closed my account and many of my friends who have heard the entire scenario have now ...

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T

Terri

08/25/20

1 out of 5

DO NOT USE PAYPAL THEY WILL ALLOW ANYONE TO TAKE YOUR MONEY AND PROMISE FULL REFUND. I ORDERED MY DAUGHTER A LAPTOP BACK IN MAY AND RECIEVED A TINY SUCTION CUP PAYPAL ALLOWS THIEFS TO TAKE YOUR MONEY

DO NOT USE PAYPAL! THEY ALLOW ANYONE TO TAKE YOUR MONEY. I ORDERED MY CHILD A LAPTOP AND RECIEVED A TINY SUCTION CUP FOR 89.00 THE DENIED MY DISPUTE SATISFACTION GUARANTEE IS FALSE. ANYONE CAN TAKE YOUR MONEY AND RUN. STAY AWAY FROM PAYPAL WILL NECER USE AGAIN AND WILL SHARE MY STORY WITH EVERYONE, EVERYWHERE. DO NOT USE PAYPAL EVER! COMPLETELY DISAPOINTED, ANGERY, AND DISSATISFIED

LA

Lucy Addam

08/25/20

2 out of 5

Customer Support Team is Super Friendly

I've been a PayPal user for many years and try to use PayPal for all my purchases. You know your purchase is covered and your payment information is kept safe. PayPal Helpline 1 (805) 365-0488 If for some reason you do have an issue their customer support team is super friendly and ready to help. No matter the issue they have your back so you can shop with confidence that you won't fall victim to an internet scam.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].