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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3201-3210 out of 3820

FV

Filipe Vieira

08/26/20

1 out of 5

Horrible support and don't take responsibility for their own mistakes.

Probably the worst service I've ever had, the company made a mistake with my transaction and then put my account on negative. After contacting them they said they were sorry for the inconvenience and there was nothing they could do about it, I was basically stolen by them. I do NOT recommend, I'll make sure to use any other sort of service besides PayPal from now on, and share this incident with everyone I know to make sure they know what they're getting into beforehand.

SR

Sammy R

08/26/20

1 out of 5

BEWARE: DOES NOT OFFER BUYER PROTECTION

I unsubscribed from a monthly subscription but the company still collected money from my account couple of months later. I raised a dispute with Paypal, sent them screenshots of the email conversations with the seller simply for them to rule in the seller’s favour!Paypal’s customer service is just terrible. You get transferred from one customer service member to another and have to provide the same details details over and over again.Thankfully I got my money back from Amex.

WH

W. H. M.

08/26/20

1 out of 5

PayPal is waardeloos voor verkopers.

PayPal zal het ongetwijfeld druk hebben ivm de onderbezetting door COVD-19 en de drukte ivm de ontploffing in online shoppen. Als reactie hierop hebben ze de support chats gesloten... Chatten was de laatst mogelijke optie om met PayPal in contact te komen aangezien mailen en bellen al niet meer mogelijk was.Internationale klanten vragen naar PayPal, vanwege de positie die PayPal heeft weten te bemachtigen in de online betalingsmarkt MOET je als webshop wel mee. De betalingsoptie niet ...

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AD

ACQUATERMO di Niccolai Paolo

08/26/20

1 out of 5

sarebbe meno di una stella…

sarebbe meno di una stella ....riconoscono pagamenti dal saldo truffaldini ma non possono fare rimborso xche' non e' un acquisto , i pagamenti sono a favore di Facebook ,ovviamente non autorizzati e loro cito testuali parole : dopo attenta verifica ci dispiace ma non siamo in grado etc. etc.cancellarsi immediatamente

GD

Giorgio Di Bernardo Nicolai

08/26/20

1 out of 5

il servizio assistenza ai clienti è…pessimo

il servizio assistenza ai clienti è diventato pessimo. In mancanza di un numero telefonico da chiamare bisogna scrivere in una chat: per due volte in 15 giorni ho cercato di far capire che di un pagamento effettuato ad un venditore aliexpress non risultava l'ordine. Non hanno fatto altro che ripetermi di aprire una vertenza per articolo non ricevuto e cose del genere, senza capire che il mio problema era diverso. Dopo anni di utilizzo, ora è diventato una vera delusione

D

Dba12

08/25/20

1 out of 5

Shocking if someone has died

I have had to contact lots of institutions recently after my husband died suddenly. Out of all of them PayPal is absolutely the worst and completely impossible to engage with making it inhuman and stressful. You cannot access them unless you are an account holder and you cannot get them on the phone. They have no email or an online simple process. It looks like I have no choice but to wait for them to notice they have not received a payment. I have the horrible feeling they will then try ...

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RM

R. Magner

08/25/20

1 out of 5

It’s not about only money

It’s not about only money; the ethical values of paypal.com website are also crap. They make you lose money and even the support persons abuse you if they want. But the people at, |Www. CryptoArbitrage. Vip‬| are very great and they never disappoint you.

MP

monica palm

08/25/20

1 out of 5

Svindel svindel svindel og atter…

Svindel svindel svindel og atter svindel. Melker kontoen din for penger. Obs....obs...obs.

CN

Caitlin Norris

08/25/20

1 out of 5

PAYPAL THE WORST PAYMENT MENTHOND EVER DO NOT GO WITH THEM

Well what can I PayPal is the most horrendous services ever they have taken my money and they haven’t given me it I have rang customers services 11 times and I keep getting buttoned and they have said I would have my money within 12 hours and still haven’t received it and now their saying 7hours and I still haven’t received my money I would highly recommend do not go with paypal to do with any money and they take ur money or don’t receive it PayPal customer Are very rude and am fuming 😤

SO

Sophie orr

08/25/20

1 out of 5

Horrendous

Horrendous! Wouldn’t recommend It what so ever to anyone. Account was hacked and money was put in and I’m now in the minus and owe that lump sum of money. Yet they can see who put that in my bank and that none of this was me, but sure “it’s nothing to do with them phone everyone else and get them to sort it but you can’t have your money until you pay for it” What a joke. Honestly they need to be dealt with or completely taken off the market. Waste of time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].