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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3131-3140 out of 3820

B

BallBoy

08/30/20

1 out of 5

Can I not leave no stars...

Can I not leave no stars...? that would still be too good for Paypal... after 3 weeks of following instructions that did not work... I finally got the restriction lift on my account. I can clearly see why Paypal customer service rates at 81% one star on trustpilot... I found the service I received to be extremely poor, virtually all instructions I was given did not work and were clearly said to be as obstructive as possible. It became evident that the only aim of Paypal was to hold on to my ...

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LH

Lynn Hamileon

08/29/20

1 out of 5

Cases closed without any satisfaction or chance to dispute the closure

giving one star because it wont let me give none. 2 transactions that were supposed to be covered and now out of pocket due to scam purchases, ordered goods to find that £1 stickers arrive in place of my orders, pay pal does nothing and close cases without option of disputing further. Your money or transactions are not safe, it's a hit and miss if you get scammed

T

Teddy

08/29/20

1 out of 5

Supporting scammers!

Supporting scammers!Allowing resolution dates to keep extending and then refusing claims against the scammers. I ended up getting a refund from my bank as PayPal are clearly in desperate need of funds from the scammers that send fake goods in order to receive a tracking ID.DO NOT USE PAYPAL, THEY OFFER NO PROTECTION AT ALL!

SB

Susan Burke

08/29/20

1 out of 5

We sold a car yesterday

We sold a car yesterday, buyer paid us via PayPal . The amount of £1,600 could only be paid to our PayPal in 2 payments of £800 as it said it exceed European Law guidelines? . Now we cannot transfer £1,600 into our bank account , PayPal are holding it to review the transaction ! We’ve tried to transfer it but it’s been refused . We’ve tried transferring smaller amounts , but PayPal say no . We want our money in our bank account now, not sat in PayPal’s accounts . Will delete PayPal after ...

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TH

Tom Hunt

08/29/20

1 out of 5

Shut them down

A company that spends your money while you struggle to get a real love foreigner named Bob to be as little help as their automated system.THIS COMPANY HAS FRAUD WRITTEN ALL OVER IT.I think it's fair to say that it's corporate building is located right where it belongs. Commiefornia.I waited a week to have funds released from hold, to be subjected to extortion by having to pay 1% to release my funds in less than 3 days. I paid it just to discover my funds got put an another hold to transfer ...

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I

Iryna

08/29/20

1 out of 5

Avoid!

Collaborating with Scam!Order a toy for £22 they vê sent me a hair brush, when I asked for refund they said I need to pay £20 to send the hair brush back to the seller, after someone called me saying from PayPal, knowing my address and card details and pretending he gonna do the refund for me, tried to take more money from my credit card. They send me emails everyday saying ‘ you are covered from top to bottom’ but they mean is, you are in sh...t from top to bottom if you use our servicesAvoid!

GH

Gary Hutchings

08/29/20

1 out of 5

I have been with PayPal since 2005

I have been with PayPal since 2005. 15 years of loyalty destroyed by greed. I have been with Ebay for 7 years, I have a perfect rating on my account. I sell antiques. I sold a book for $300. I was exited to get to pay part of my rent with the money I had earned. PayPal put a hold on the money because they say "We've placed the money on hold because this transaction is inconsistent with your previous selling activity."I have a All-star account on LinkedIn. Worked with Government and Corp ...

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HH

Hans-jürgen hennig

08/29/20

1 out of 5

keine Chanche konto zu eröffnen

keine Chanche konto zu eröffnen

D

Dianne

08/29/20

1 out of 5

Supporting scammers! Yokawa Network Limited !! Beware!!

Supporting scammers!Paypal continues to allow scammers to use there site to steal from accounts. I ended up contacting my state Attorney General with the results. This is clearly a company that works for and with there vendors to steal from unsuspecting clients. They allow scammers that send fake goods in order to receive a tracking ID.DO NOT USE PAYPAL, THEY OFFER NO PROTECTION AT ALL! There resolution center is one of the worst. I contacted them several times and was told to expect a ...

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K

Konstantin

08/29/20

1 out of 5

Vor 2 Tagen

Vor 2 TagenKäuferschutz sieht anders ausSehr schlechte Kommunikation, verlangen das man Dokumente hochläd inklusive E-Mail Verkehr mit Verkäufer, es wird nicht mal angeschaut. Strafanzeige bei Polizei nicht möglich gewesen, da die auf Käuferschutz PayPal verweisen, und das Gesetz anders sei wie Deutschland, jetzt Geld weg, Fall geschlossen, aber soll ja super sicher sein. Mit Kreditkarte wäre das so nicht passiert.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].