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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 3111-3120 out of 3820

J

John

08/31/20

1 out of 5

After Papal dumped me out of an order…

After Papal dumped me out of an order and sent me back to the merchant, I reordered and the charge showed up twice. Thought the duplicate would be an easy fix through Paypal. Not so: it wanted me to set up a dispute file. Something so simple, and no way to communicate with a human being. I've used Papal for years and this is my first problem, and Papal flunked; Paypal help was useless.

D

Darcy

08/31/20

1 out of 5

I've been a paypal customer since ebay…

I've been a paypal customer since ebay started!! i have always been very happy, the few times i was scammed but paid through paypal they always covered me, but recently this has changed. paypay has 100% verified proof including emails from the actual seller/scammer that they defrauded me and will not return my money. i never post bad reviews but this is the last straw, i'm done with paypal.com why would you deny my claim????? i will never ever use the pay with paypal option ever again, and ...

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RO

Rafal Ouda

08/31/20

1 out of 5

I regret using PayPal

I received a damaged object through the mail after I paid using PayPal.. I did not receive the refund ( they claim they Protect any thing you buy from a business ) the customer service what’s absolutely useless.. I regret using PayPal.

VD

Vishal D

08/30/20

4 out of 5

PayPal - International Money Transferer

What do you like best? If the viewer who is reading the review and working in freelancing sites I would recommend him / her to try PayPal as it accepts money from almost all over the world. I personally use this software for my financial transactions. It is best for freelancers who work in international market. What do you dislike? Sometimes PayPal charges a lot of fee while money transactions. The customer service is not that good but Ok it's fine. Recommendations to others ...

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G

G

08/30/20

1 out of 5

MANDIAMOLI ALLE IENE

Fate schifo, vi odiano tutti. Nemmeno mi ci spreco a dire cos’è successo. Ragazzi per chi mi sta leggendo, riuniamoci e mandiamo la Paypal alle Iene, loro sapranno rintracciarli e faranno ció che devono fare. Non la chiuderanno, ma verremmo rimborsati tutti e subito. MANDIAMO TUTTI UN EMAIL ALLE IENE

AM

Ali Mosallaei

08/30/20

1 out of 5

The worst company I have ever dealt…

The worst company I have ever dealt with. I have sent them the receipt with picture of what I had ordered and what I had received. Still it took them almost a month to come back to me indicating ship all the orders back and get a refund. They did not even bother to make the seller even send a paid postage for a return even though they had acknowledged that I had no fault in the transaction!! Go figure where the buyer protection is. PAPAL IS AS CROOK AS THE CHINESE COMPANY I ORDERED FROM!!!

CM

CASIMIRO MEDINA

08/30/20

1 out of 5

Es una estafa

Es una estafa no devuelven el dinero cuando haces una reclamación porque dicen que ellos ya se comunicaron con el vendedor

AC

Andrew Christopher

08/30/20

1 out of 5

DEALING WITH ROBOTS!!!

If l could leave no stars that would be more of an acceptable review!Customer services is scandalyl pitiful! Customer services are carried out by robots rather than speaking to someone. Allowing a fraudster take my money and with no suitable answer or goodwill in my case. Will never use this service ever again! And to top it after leaving a message with an robot, it asked for its review process only to give a 0 in all sections the robots that run the company knew that my review was a very ...

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ER

Emma Russell

08/30/20

1 out of 5

Less than 1 star

they randomly shut down my account so I can’t use it. Can’t use the email to create a new one, can’t delete the account and can’t make a new one using my card. Disgraceful customer service I’ve reached out to many people, I’ve called and emailed, but no response and no one picked up. The only reason I would get it is for depop but even then it rarely works. Terrible app.

JV

Jeffrey Varga

08/30/20

1 out of 5

Paypal is horrible and does not vet their users

Paypal is horrible! After 3 purchases right before corona I tried to get a refund from 3 fake Chinese companies and one specifically had no real email address on their website. I tried to get refunds bc they would not respond at all and paypal ended up denying all three so I called my bank....Wells Fargo and they slapped paypal real quick and refunded m y money. Paypal does not vet these companies and trusts some Chinese company less than a year old more than an American consumer with a ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].