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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2891-2900 out of 3820

KB

Kaetlyn Blizzard

09/12/20

1 out of 5

paypal is TERRIBLE!

I absolutely cannot stand paypal! I made an order worth $75. When the person sent me the $75, paypal took $2.48 out for taxes and THEN.....took another $0.71 to have it transferred to my bank! So after it was all said and done, I've lost over $3.00! That is ridiculous! I will NO longer be using paypal!

AC

Abderrahmane CHEK

09/11/20

1 out of 5

The worst costumer service ever

The worst costumer service ever

MM

Mya Majka

09/11/20

1 out of 5

NOT RECOMMENDED FOR SELLERS

Each time I have a payment from customers Paypal is holding my money requesting proof of delivery which is fine but they have tracking number that says it has been delivered and they still not taking my money off hold just messing with me and my customers asking me to contact them to go on paypal and confirm they have received the goods but they have no option on their paypal to do such a thing so they are wasting my and my customers time. The customer service is very poor and they are ...

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AF

Admin Fresh & Bio

09/11/20

1 out of 5

Favor seller and User rights unfulfilled

Favor seller and discount your money. Close account functionality is NOT working!!!This is illegal in EUlevano soldi favorendo venditori di correttezza dubbia e non lasciano chiudere il conto (funzione da ripetutamente errore. Tetstata per diversi per giorni. Continua a non funzionare)

RL

Robyn Lloyd

09/11/20

1 out of 5

PayPal Hell - don’t even think about moving country

I have been in PayPal hell for more than 12 months, trying to get my money held in PayPal USA. I no longer live in the US, and have been frustrated time and again with incorrect advice, a new agent every time who never reads the thread and so gives irrelevant or incorrect advice all over again. I am now in PayPal Singspore hell, trying to get the transfer to happen from USA to Singapore accounts. It’s a comedy of errors which would fill a fat paperback. Except I’m not laughing. I just want ...

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ZO

Zarco OF

09/11/20

1 out of 5

paypal not safe

paypal not safe

GK

George Kerr

09/11/20

1 out of 5

Arrogant dismissive FRAUDSTERS

PayPal divulged my card details to a third party, which is linked to my bank account, and they claim it's supposed to be 'SUPER SECURE'.The seller managed to claim payment from PayPal, and was give access to my bank account and claimed there as well.PayPal are the only organization in the WORLD holding these details, and dismissed me even after me making fifteen FORMAL COMPLAINTS.

R

Roi

09/11/20

1 out of 5

paypal limita i conti a caso

paypal limita i conti a caso, il centro supporto è inesistente. ho usato paypal per anni e non ho mai avuto cosi tanti problemi come negli ultimi 2 mesi. siete diventati dei truffatori patentati che operano a caso.

FM

Francesco Matrone

09/11/20

1 out of 5

È davvero una vergogna....non si riesce…

È davvero una vergogna....non si riesce a contattare l assistenza e sul sito vedi un tuo rimborso ti chiedono informazioni aggiuntive e non c'è verso di scrivere e la pratica rimane bloccata....pessima esperienza mai più....

JF

Jose Florence

09/11/20

1 out of 5

2 Useless Accounts

I moved to a different country so I could no longer access my account without my mobile number. I forwarded my passport but the system said it wasn't good enough so I called. Got transferred multiple times yada yada yada. Finally got a customer service rep from the US and he said in a nice way that I'm s*** out of luck. He told me to make a new account but in the end, my former employer reversed the payment and paid me somewhere else. Now I have two PayPal accounts which have no use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].