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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2521-2530 out of 3820

SB

Steve Bragg

10/01/20

1 out of 5

Awful consumer service

I previously left a review about PayPal and their customer service. They flagged it to Trust Pilot rather than trying to assist customers with their problems. Avoid at all costs!

MK

Mbuthia Ken Kiongo

10/01/20

1 out of 5

For new account money sent is put on…

For new account money sent is put on hold for 24 hrs. Still after the laspse of 24hrs, they ask you to confirm receipt and fund are still stuck there. Its horrible and terrible

FS

Family Schwartz

10/01/20

1 out of 5

BE AWARE

BE AWARE, PayPal is fraud acting legit. I tried to contact them regarding a refund I was entitled to under their 180-Day Protection Scheme, but was not able to get through to any customer service online or via phone line. They make it IMPOSSIBLE to get to them. Don't be fooled you will be protected if you buy via PayPal.

HH

Hans Heese Cartoef Slier

10/01/20

1 out of 5

Muy regular

Muy regular. cualquiera puede mandar un recibo repetido sin previo permiso. PayPal lo paga y no tienes ninguna defensa siendo un cobro justo o no !

L

Leen

10/01/20

1 out of 5

De aankoopbescherming is totaal…

De aankoopbescherming is totaal onbestaand. Paypal is op geen enkele manier te bereiken, je wordt steeds in een rondje van de ene pagina op de website naar de andere gestuurd. Op de chat wordt gewoon NIET gereageerd. Ik begrijp echt niet dat alle consumentenorganisaties hier niet tegen in opstand komen. Dit is gewoon ontoelaatbaar.

A

arturo

10/01/20

1 out of 5

Just not good for purpose !!!!

What an absolutely shambolic company. I send a partial refund and they refund the entire payment. Try to contact them via their messaging (seems no other way now) -- go through agony with some mechanized monster which is incapable of understanding the issue -- then it tells me at the end -- not available until 8am please try later.......Ugh they are a despicable company

NM

Nico Miller

10/01/20

1 out of 5

PayPal buchte einfach einen Geldbetrag…

PayPal buchte einfach einen Geldbetrag ab ohne Auftrag. Aber das ist ja noch nicht das Problem undzwar wollte ich dann den kundensupport um 18 Uhr anrufen. Da hieß es rufen sie bitte während der Geschäftszeiten an zwischen 9 und 19.30 wo ich mir nur dachte ernsthaft?! Danach hab ich bei meiner Bank angerufen und dieser mitgeteilt das keine weiteren Lastschriften von PayPal mehr genehmigt werden sollen. Dann versuchte PayPal mir einfach 80 € abzuheben ohne jeglichen Grund. Diesmal war aber ...

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Z

zioudine

10/01/20

1 out of 5

PayPal may be the biggest Scam on the market today

I have no words to define PayPal. I don't even know how they are still in business today. They are simply THE WORST money transfer company out there, their tariffs are insane.They take crazy percentages per every payment, and even worse their CURRENCY EXCHANGE is literally the worst you can find. Also, they always find a way to exchange your currency every transfer you make, so they take another piece of the pie. It's embarrassing the way PayPal operates. I hope they close down and leave ...

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P

Pinz

10/01/20

1 out of 5

PayPal is a scam be warned thieves

I have bought a item from eBay and payed through PayPal the Item was advertised to be brand new and was from a UK seller. So I bought it. Wen it came it was second hand and didn't even work . I raised a dispute with PayPal and the seller.i could not leave any evidence of my case or even access my messages on PayPal so I could not leave anything that was any good to them to fight my case.I called the number that was advertised online for PayPal it was an American number and when I got my ...

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CB

Christer Bergström

10/01/20

1 out of 5

Uselt

Uselt. Inget svar på skriftliga meddelande till kundtjänst. Omöjligt att komma fram till kundtjänst på telefon. Går inte att överföra mina pengar till mitt bakkonto. Så fort jag hittar ett alternativ, lämnar jag Paypal för alltid.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].