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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2421-2430 out of 3820

DL

David Lopez

10/05/20

5 out of 5

One of the best e-wallets for fiat

Even though PayPal does suck sometimes, especially in developing countries, ex soviet union countries and black listed countries... It is overall one of the best E-wallets on the internet not considering cryptocurrencies.For fiat currencies paypal is still one of the best experiences, even if the fees aren't ideal.KUDOS PAYPAL!Side note to improve: Sellers are kind of unprotected because they tend to favor buyers in disputes, and digital item buyers are completely unprotected. Also ...

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JR

Jill Roz

10/04/20

1 out of 5

I received faulty goods that were not…

I received faulty goods that were not as ordered. After months of me sending photos and explanations and hearing very little except..pending..I was told today I can't get s refund because I didn't supply information. I'm down AUD100. PayPal is a fraud

LF

Lou Fadi

10/04/20

1 out of 5

Filed a claim customer sent totally…

Filed a claim customer sent totally different item then advertised. Kept in communication with PayPal. Kept telling I can send better evidence since app would not allow large files. They 3 times told me I’m ok and wait.Then they rule in customer favour. PAYPAL sucks no buyers protection.

GS

gamer space kid XD

10/04/20

1 out of 5

Just DONT Trust this Company

Just DONT Trust this Company! As other people are writing about on here...consumer act is completely out the window! Buyer protection rights also out the window! Customer service as a UK citizen getting American agents. They just agree through the whole conversation you have with them apologise excessively and automatedly. I bought a reborn doll from the Chinese,hadn't realised it was coming from china to begin with of course the doll came only made to look like the one they advertised, ...

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GM

Gary mcmichal

10/04/20

1 out of 5

This has to be the worst company on the…

This has to be the worst company on the planet they seem to put all there energy into pissing off there customers then over charge them for the pleasure of doing so . The maze of a set up is astonishing its actually quite clever considering we are paying for them to keep making it worse. I would advise anyone thinking of using PayPal don't bother. I will be leaving PayPal as soon as they sort out a list of payment bloomers. So it won't be anytime soon. If I could rate this company zero ...

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TC

Traci Castillo

10/04/20

1 out of 5

They blocked me on Facebook and removed…

They blocked me on Facebook and removed my comments and lied about it. They blocked me on their PayPal forums. But they refuse to let me close my PayPal account.

G

Giampaolo

10/04/20

1 out of 5

Sempre peggio anche per utilizzo Business

Utilizziamo Paypal in azienda da più di 15 anni e ci siamo sempre trovati benissimo: servizio perfettamente funzionante, assistenza veloce e professionale, nessun problema. Purtroppo però negli ultimi mesi (in particolare dal periodo Covid-19) il servizio è peggiorato drasticamente: i sistemi hanno continui problemi tecnici (nella sandbox le transazioni funzionano regolarmente, ma non appena si passa alla piattaforma live si presentano vari bug...), l'assistenza clienti risponde solo ...

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L

Laura

10/04/20

1 out of 5

I'd pay to go elsewhere

poor service from customer service. promise to fix problem and no follow up

MM

Mary Mounce

10/04/20

1 out of 5

I ordered two sweaters and used to…

I ordered two sweaters and used PayPal to pay for them. I went exactly by their size chart and when I received them, they would have probably fit a four or five year old child. I sent a picture of a normal sweater of mine compared to the ones that I was sent and it was absolutely ridiculous. The seller offered $20 refund out of $60 , so I sent it to the resolution center. I was declined any reparation. I will never use PayPal again and I encourage everyone to understand that they are not on ...

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MK

Martynas Kubilius

10/04/20

1 out of 5

This company support thieves

This company support thieves, because of them I lost 400£. Never gona use this company again.No recommend

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].