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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2351-2360 out of 3820

SB

Stefano Bringa

10/08/20

1 out of 5

Terrible experiencia con PAYPAL

Terrible experiencia con PAYPAL, me han retenido pagos por 7 dias, los cuales han poasado y los pagos no han entrado. Las retenciones sin motivos. Y lo peor es que no constestan emails o mensajes o facebook o nada. un DESASTRE. Nunca tuve la experiencia de un servicio tan malo!.

DH

Devontae Haley

10/08/20

1 out of 5

Made a purchase with a crooked company

Made a purchase with a crooked company called joopzy through paypal. I bought 4 pair of pants that cost $82.75 and they were to small. Sent the pants back and never got my refund. Started a claim though paypal, I explained my situation and how this company got over on me and wouldn't give me my money back after I sent the pants back. I told paypal that I sent the pants back because they were to small. I provided them with a picture of the pants, my receipt, name and my tracking number ...

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KN

King Newton The Ruler of the L

10/08/20

1 out of 5

Worst company

Locks me out of my account and does not message me about it at all.

RH

Rasha Hassan

10/08/20

1 out of 5

I bought a bed frame from Beliani

I bought a bed frame from Beliani, which turned out to be faulty within 2 weeks of purchase (took a week to even put the bed together due to other commitments), I contacted Paypal and they refused to refund me my money, I offered Beliani to pack the bed frame for them to collect and Paypal knew this, they obviously valued Beliani as a customer than me, very obvious Beliani offered to withdraw from their services! contacted Financial ombusman service and acase is now going through! avoid ...

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LK

Lamont King

10/08/20

1 out of 5

Paypal had changed it's dispute policy…

Paypal had changed it's dispute policy so much that is impossible to get a refund when the consumer had been violated. I ordered an item in March. I filled my claim in June. The wrong item came shortly after i filled my claim. Paypal would NOT allow my to amend my claim and denied it in October. Simply unacceptable. I was cheated and I'm starting to believe PayPal is a willing participant to these scams, because all of them list PayPal as a method of payment.

C

Coolsky

10/08/20

1 out of 5

Most secure my ass

This is by far the shittest website, all they do it "hold" your money and when trying to talk to customer service is like trying to have a conversation with a hermit crab.

ML

Milo Levinson

10/08/20

1 out of 5

Terrible website

Terrible website bringing USA laws to the uk. They will steal money. PayPal listen to me.. stop this rethink ur website and seller/ customer experience. Dont u guys see all the negative reviews and think hmm maybe we should change and actually listen to the community for once? THE TIME TO CHANGE IS NOW!

CR

Cosmin Raduta

10/08/20

1 out of 5

they block and stole 2000usd from my…

they block and stole 2000usd from my account. I provide all documents, but no one anwser and miney lost. Do not use!!!

RM

Robyn Maine

10/08/20

1 out of 5

My business account was hacked by Shaw…

My business account was hacked by Shaw Academy, I filed a dispute to have the charges taken off and they sided with Shaw Academy! I have email documentation where they said they would cancel the services they signed me up for and I was still charged a month later. They are refusing to give my money back paypal is siding with them and it's ridiculous.

P

PiSnoopy

10/08/20

1 out of 5

F**king worthless white trash

F***ing worthless white trash ever had to F***ing deal w/PP. Bought a product which the company shipped the wrong product to me, they even said so in an email and F***ing these pieces of s**t at PayPal would not F***ing work to get it resolved or give me my money back. Now I'm filing with the Federal trade commission, the Texas attorney general's office, and the banking commission. I'm also filing a dispute with my credit card since PayPal pulled money from my CC! Fck PayPal!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].