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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2331-2340 out of 3820

MD

Melinda Diamond

10/09/20

1 out of 5

Terrible Service

Terrible Service. Not helpful at all. Told me to ship a item back and gave me the wrong address to ship to. Really??? Been on hold for over 1 hour trying to get ahold of a live person. If, you think Paypal is going to protect you, think again. They won't.

IB

Ivo Barroso

10/08/20

1 out of 5

Non reliable

Made a purchase, the money's out of my bank account. PayPal asks for 14 days!!!! to process my payment which they already took from my bank account.It's nonsense. Don't use. Didn't know the service was so poor.

NH

Nabid Hossain

10/08/20

1 out of 5

This company is the biggest SCAMMER in…

This company is the biggest SCAMMER in the payment processor business!! I have been using them 7 years on buying things, however when I sold 2 personal items they banned my account for no reasons whatsoever and will hold MY own money for 6 months! "We noticed activity in your account that's inconsistent with our User Agreement, and therefore we can no longer offer you PayPal services". If you accuse someone at least give them the reason or prove the accusations!! DON'T USE THESE SCAMMERS

J.

Josep .Perez

10/08/20

1 out of 5

CUIDADO CON PAYPAL

CUIDADO!! Si no recibes el artículo estas vendido, PAYPAL proteje más al vendedor que al comprador, es quién les da de comer no nosotros....Pedí un artículo que no he recibido y paypal desestima la reclamación diciendo que el vendedor les presenta un justificante de entrega...Y NO LO CONTRASTAN CONMIGO!!! Yo ni lo he visto, ni ese justificante ni el producto. Si ha sido entregado en otro domicilio estás vendido con PAYPAL, si se lo queda el transportista estás vendido con PAYPAL, si mucho ...

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RA

Ruth Anne Coblentz

10/08/20

1 out of 5

Will not look out for the consumet

Very discussed with them I thought they were to help protect the consumer. Have had a dispute with them over an order from Bestthems. Order 2 shovels got one. 2 shovel were 72.00. In order to get a refund for one shovel I have to spend 36.45 to send the shovel back I received. All I wanted was either the Second shovel or the money back for the one I did not get. BESTTHEMS is a China based company who as far as I am concerned stole my money.

LB

Lea Babicova

10/08/20

1 out of 5

Skocking customer service.

Skocking customer service.Put a limitation on my bussiness account and would not help to resolve the issue althought i tried for 2 days.Had to close the account and have to wait for 2 months until I receive my account balance.Very dissapointed.

C

Cardoso

10/08/20

1 out of 5

Escroquerie, rien d'autre

Pas la peine de écrire mon expérience car 98% des avis sont les mêmes. "Protection acheteur" traité par de gens qui ont rien à f***** de nous qui protège les vendeurs escrocs.

TV

Tony Varda

10/08/20

1 out of 5

Absolute WORST customer service, EVER!

Absolute WORST customer service, EVER!Open up a business account, Put a limitation on my business account, and would not help to resolve the issue I have tried to reach an actual person for over a week!!! Nothing, only BS message service that does not do a thing!Trying to close the account and have to wait for at least 2 months until I receive my account balance.ABSURD!!! Do not open a Business Account with them, PERIOD!!!

NN

Nini Ni

10/08/20

1 out of 5

Silly, stupid customer service.

Silly, stupid customer service.

PF

Pippa Freeman

10/08/20

1 out of 5

My garden chairs

My garden chairs, which I paid for in full several months ago, never appeared from China though my money disappeared instantly from my account. Instead some 6 weeks later I received 2 tiny scrappy canvas bags. I was instructed by PayPal to return them , which I did at my own expense, hoping that as a result I would get my money back. Incidentally, I applied for return postage costs and this was refused twice,. I have waited a further couple of weeks and now PayPal have refused to reimburse ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].