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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2321-2330 out of 3820

JW

Julia Weber

10/09/20

1 out of 5

Paypal zaktualizowało sobie regulamin

Paypal zaktualizowało sobie regulamin, pobierajac oplaty od nieuzywanych kont. Problem w tym, ze jesli zapomniales hasla i masz nieaktywny nr tel, TO NIE MASZ ABSOLUTNIE ZADNEJ MOŻLIWOŚCI ZGŁOSZENIA I ROZWIĄZANIA TEGO PROBLEMU.1. Weryfikacja uzytkownika i reset hasła - haslo sms jest niezbędne.2. Infolinia NIE DZIAŁA.3. Aby skontaktować się przez BOK musisz być....ZALOGOWANY. (czyli jesteś w punkcie wyjścia).4. Na Messengerze kontakt tylko z BOTEM, który odsyła Ciebie do BOK. Jednym slowem ...

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NK

nikolas kage

10/09/20

1 out of 5

se per caso vi entra un pagamento senza…

se per caso vi entra un pagamento senza autorizzazione come rinnovi automatici di servizi non c'è possibilità di rimborso e non ho trovato nessuna opzione che permetta di annullarli unica cosa che si puo' fare e togliere la carta o bloccarla se lo permette la società emittente e attivarla solo quando si devono fare acquisti

JP

Jaime Pomering

10/09/20

1 out of 5

My account was limited because I tried…

My account was limited because I tried to buy a tea box subscription after not using Paypal since July. They want my supplier info and receipts, drivers license, and info on my purchase from July. (I bought a phone. That's it) however, sending those documents in app wouldn't work. Not to mention, I don't have suppliers, because I don't SELL online. I'm still on hold with customer service (3 hours). And no meaningful response from their app chat, fb messenger, Twitter or web site. I'm ...

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MD

Mick De Mattia

10/09/20

1 out of 5

Disgusting and time consuming and zero…

Disgusting and time consuming and zero satisfaction how can you have such a big company run like this with customer service

T

TekWiz

10/09/20

1 out of 5

Customer service is pathetic

Customer service is pathetic. You can't talk to anybody on the phone since they say they have no agents available! You can write in the messaging center but it takes HOURS or DAYS to get a response, and generally the representatives give you boiler-plate answers and don't seem to be very professional. Sometimes what they tell you is just WRONG. If you keep pushing, you'll eventually get some competency. There is no excuse for such pathetic customer service at a company that has been around ...

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SW

Steven Wilcox

10/09/20

1 out of 5

Well I have around 7 complaints about…

Well I have around 7 complaints about PayPal on trustpilot I'm still very disappointed with this service they offer nothing but hassle I wouldn't recommend this company if I left a billion years they are the worst company around in my opinion I do not like them one little bit needless to say go and burning the fires of Hell I am sick to death of bad companies. eBay get your act together and get rid of this bloody company people are getting very angry with eBay because of PayPal sorted it out

C

Customer

10/09/20

1 out of 5

Terrible company

Terrible companyI opened a business account and as soon as I opened it they put a permanent limitation on my account for no reason at all. I only opened the account no transaction made, no bank account linked. FINALLY got a human on the phone and was told my account was TOO risky.I didn't make one transaction for my business didn't even add my banking information. they didn't even know what kind of business I had. The worst ever. Go to square they are much better

AT

Allan Todd

10/09/20

1 out of 5

Paypal is the worst company I've ever had the misfortune to deal with !

This is the first review I've ever written, usually if I have a bad experience with a company I just deal with it myself & forget.But this needs to be heard & i think something needs to be about paypal, my account has been frozen for absolutely no reason at all, I can't talk to anyone on the phone, the messenger service is totally useless & you just end up going round in circles.The message said they will contact me,,, well I'm still waiting, I have done nothing wrong & have used paypal for ...

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VG

Valencia Garden

10/09/20

1 out of 5

Worst Company out there avoid like the…

Worst Company out there avoid like the plague.

UL

Umberto Longo

10/09/20

1 out of 5

Dopo 14 anni di Paypal

Dopo 14 anni che uso Paypal oggi non posso più accedere. La risposta è: "non abbiamo potuto verificare che sei proprio tu". Dopo aver scritto all'assistenza mi hanno contattato mi hanno fatto reinizializzare la password ed il problema è rimasto: "non abbiamo potuto verificare che sei proprio tu". Anche dopo aver comunicato il numero di carta di credito, il saldo del conto, e tutti gli altri dati personali. Ma la cosa ancora più assurda è che mi hanno detto: "mi dispiace abbiamo fatto tutto ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].