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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

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Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terrible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 2191-2200 out of 3820

MR

Mariangela Rinaldi

10/15/20

1 out of 5

Pessima esperienza con PayPal ..

Pessima esperienza con PayPal ... diffidate dei rimborsi perché non è vero nulla,ho subito una truffa di 230 dollari,non solo non sono stata rimborsata ci ho rimesso altri 46 euro di spese di spedizione!!Non hanno mai contattato il venditore e non hai mai risposto ad una mia telefonata...Oggi mi ricontattano e mi dicono che non ho seguito bene le istruzioni...Grazie Paypall

CD

Cathy Deitrick

10/15/20

1 out of 5

Switching to Venmo

Switching to Venmo. Paypal did not resolve, nor did the have any inclination to resolve, my issue of receiving the wrong item. They instructed me to return the item to the company (overseas) and supply a return tracking number before they would do anything. The item cost $37 and the company, Blounus, said it will cost ME roughly $200 to mail back! Paypal said they would work with my bank if I put in a dispute with them. 2 hours on the phone to get nowhere. Its not the $37 that matters, its ...

Read more

AS

Anti Scam!!

10/15/20

1 out of 5

Please avoid them!

Please avoid them!I had a verrrryyyyyy terrible experienceP.S Have you tried investing in cryptocurrency? Then try empireinvestments.xyz they offer good ROI and payment is automatic

T

Tainer

10/14/20

1 out of 5

I bought a set of Tube ratchet wrenches…

I bought a set of Tube ratchet wrenches the seller sent me ratchet wrenches something totally different. I made a complaint to paypal as i received goods not as described. I asked them to get me a refund they didn't do anything to help me. Turns out the seller does this all the time i can see why now because paypal must get a cut as they judge in there favour I no longer trust paypal been with them for 16 years.

JH

jason harris

10/14/20

1 out of 5

WORSE COMPANY IN THE WORLD..

WORSE COMPANY IN THE WORLD... AVOID AT ALL COSTS.

BH

Bruce Haugh

10/14/20

1 out of 5

PayPal crime syndicate?

I used PayPal to purchase a toy for my dogs. It was a tennis ball launcher with three tennis balls from HK SOWEWAY INTERNATIONAL LOGISTICS CO., LIMITED for $23USD. What I ended up receiving was a poor quality tennis ball in a plastic wrapper, not even worth $0.50. I asked the vendor to send the rest of the items and they said they sent it. I said I only received one poor quality tennis ball. They offered to send me a 50% refund. I looked them up online and it turned out they scammed many ...

Read more

AH

amaia helguera

10/14/20

1 out of 5

pesima experiencia

pesima experiencia. Me han bloqueado la cuenta, ya he verificado todo lo que piden y aún tienen mi dinero

CJ

Camilla Jern

10/14/20

1 out of 5

Vill bara avsluta mitt konto!

Jag vill avsluta mitt konto men det går inte och när jag försöker lösa problemet och följa deras automatiska instruktioner, så är dom felaktiga. Försöker få kontakt genom meddelanden, mail och telefon. Ingenstans får jag hjälp! Vill ju bara få problemet löst!

JS

Jana Sebastian

10/14/20

1 out of 5

Awful customer service

Awful customer service, by unqualified staff. Lost all trust in PayPal.

K

KMC

10/14/20

1 out of 5

Paypal has to be stopped as they are by…

Paypal has to be stopped as they are by far the worst company I have EVER dealt with. They are faceless and offer the less than an appalling service, it is criminal. Ive sent three formal complaints over the last 4 months about their service and they've not replied to one. Any other messages are replied too with automated responses and getting hold of them on the phone is impossible too! In such difficult times their UK MD should be ashamed for leading such a shambles of a company! Disgraceful!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].