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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1811-1820 out of 3820

B

Basilio

11/02/20

1 out of 5

ONBETROUWBAAR, NIET MEER GEBRUIKEN!

Sinds jaren heb ik een PayPal business account dat ik weinig gebruik. Sinds een paar maanden kan ik niet meer inloggen (Voer de zescijferige beveiligingscode uit uw verificatie-app in.)De helppagina's zijn als een boemerang, je komt áltijd terug bij het begin. Als je ze belt moet je allerlei vragen beantwoorden, maar wat voor opties ik ook probeerde, er werd altijd opgehangen.SERVICE=0Vertrouw ze je geld niet meer toe!

SL

SPDR LTD

11/02/20

1 out of 5

Absolutely RUBBISH company.

Absolutely RUBBISH company.I just loss 70 GBP case as a seller because Im not keeping my carriers confirmation email from July (correct tracking number attached and product was obviosly delivered) customer also confirmed on eBay the deliveryTwo weeks ago ive lost 210 GBP case as a CUSTOMER, I received half patio set (Only table) and it was damaged. Ive lost 3 months and at the end they aksked for some POLICE REPORT. Bottom line, they are doing the stuff they way the want it, no policies are ...

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TC

Tracy Carswell

11/02/20

1 out of 5

I ordered a pair of trainers

I ordered a pair of trainers, I never received them PayPal said they were delivered and that's that. They were delivered but not to my address as the post office helped me out with this, I have proof of where they were delivered and PayPal said they cannot pay my refund. Why does anyone bother with PayPal I thought they were helpful? I have been ringing and holding on the phone for hours only to be fobbed off with false email addresses. Now they have blocked my account!! Crucks!!!! I am ...

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FT

Florin T

11/02/20

1 out of 5

PayPal is abetting scammers!

No customer service for un authorized transactions. Am unable even to close this account online. No pal for my pay!

A

andrew

11/02/20

1 out of 5

WARNING

WARNING. This company withhold your money without good reason. Having sold an item on ebay and produced proof the item was collected they have so far still refused to give me my money. It is now 21 days since they received payment and I'm still waiting. Try alternative payment methods of you want your money

SR

S Randall

11/02/20

1 out of 5

You are useless

You are useless. Want to provide feedback on your two way verification, but as useless couldn’t give a toss about customer feedback - Arrogant chumps

J

Jillz

11/02/20

1 out of 5

Scam company!!

I'm so disgusted with PayPal, they are a corrupt company that I will personally never deal with again. I purchased a patio cooler table through a company online whom I thought I was purchasing from the U.S., two months later I received a piece of jewelry worth about 50 cents from China. I made the complaint to PayPal, and sent pics of what they sent me, I was told I have to mail it back to the company in China and I would have to pay all postal fees with tracking numbers etc, before they ...

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RV

Reinou van Veen

11/02/20

1 out of 5

Waardeloos platform

Waardeloos platform, ontzeggen toegang tot eigen geld en klantenservice bestaat niet

JP

Jack Polanowski

11/01/20

1 out of 5

Dont trust paypal now

Dont trust paypal now. They hold any transactions they want for almost a month if not more. They're not what they were.

CS

Crazy Stuff

11/01/20

1 out of 5

WORST "SERVICE" IN THE UNIVERSE !!!!

WORST "SERVICE" IN THE UNIVERSE !!!!! I JUST SPENT 5 MINUTES TALKING TO AI TO ONLY FIND OUT THAT "THEIR OFFICES ARE CURRENTLY CLOSED SO I WONT BE CONNECTED TO ANYONE" TO SOLVE MY ISSUE, AND THE AI JUST HUNG UP ON ME!!! F*** U PAYSH*T !!! AND THE ISSUE IS I CAN'T PAY IN USD DIRECTLY, STILL, EVEN AFTER 2-MONTH-LONG "VERIFICATION" PROCESS, AS THEIR REPRESENTATIVES TOLD ME (THAT AFTER THE VERIFICATION I WILL BE ABLE TOO). THE REASON FOR THAT IS VERY SIMPLE - THEY WANT TO CONVERT YOU LOCAL ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].