spotsaas-logo
Get Listed

9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in May 2025: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

Add to compare

PayPal offers custom pricing plan

Request a Quote

PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 151-160 out of 3820

C

Claire

06/29/23

5 out of 5

So very efficient and trustworthy

So very efficient and trustworthy, easy to use and great customer service, in fact one of the best customer services I have ever encountered. Such a stress-free resolution to the few issues I have had a result of the third party (not Paypal) not sending their product I purchased and ghosting me. Immediate refund from Paypal. I honestly think they're great and so safe to use

SM

S Mehar

06/28/23

5 out of 5

This app is very easy to use

Date of experience: June 29, 2023

JE

Jonas E

06/26/23

5 out of 5

Great way to send & recieve money from…

Great way to send & recieve money from friends & family members.!!! Well recomend It.!!!

FF

Finance F

06/23/23

5 out of 5

"An Excellent Platform for Efficient Money Collection and Payments"

What do you like best about PayPal? A well-rounded perspective is essential for a good overview. Additionally, having the ability to handle multiple currencies such as euros, pounds, and dollars is highly advantageous. Sending out money is also remarkably straightforward, while obtaining reports is equally effortless.

CH

Christina H

06/22/23

5 out of 5

"Great"

What do you like best about PayPal? Paypal is very helpful to me because they are easy to use. They are also convenient and very quick. It is beneficial to me because they make paying friends or family or business so easy

LS

Loretta Steele

06/21/23

5 out of 5

Efficient, stress-free, trustworthy

Best customer service I have ever encountered. Easy and stress-free resolution of the few issues I have had a result of the third party (not Paypal).

CM

Catherine M

06/20/23

5 out of 5

"Paypal Review"

What do you like best about PayPal? Paypal is a digital wallet that allows me to transfer money to my friends. This digital wallet is convenient for online purchasing. This also can be used in converting money to other currencies.

RC

Rosslyn C

06/17/23

5 out of 5

I haven't has issues with PayPal, personally

This review covers my whole experience of using PayPal so far. I've used it to pay for lots of things, as well as to receive payments for lots of small items I sold on eBay. I'm in the UK, and it's super handy for buying things in Euros or US$ without paying a conversion fee. I had a big issue a few years back, when a Booking.com payment became hotly disputed. Basically, some random is passing her spare bedroom off as a hotel and claiming guests check out the day after the "stay" begins, ...

Read more

AL

adrienne lara

06/17/23

5 out of 5

I AM A BLACK WOMAN

I AM A BLACK WOMAN. I purchased SKIN BLEACHING products from the website bonanza.com using PayPal and they never even arrived. PayPal’s buyer protection recovered my money. I then purchased the orange peeling lotion from matsuicardenbeauty.com and paid with PayPal. This time not only did I receive the lotion but my skin is much more light skin i look far more mixed race not black,I just look more exotic .Big thanks to PayPal.com and matsuicardenbeauty.com

AA

Abbie Ancell

06/17/23

5 out of 5

Sophie in customer services was amazing

Sophie in customer services helped resolve all my problems, stayed on the phone with me whilst I went through everything and was honestly so patient, I am so happy I spoke to Sophie! Thank you again