PayPal Reviews in July 2026: User Ratings, Pros & Cons

I ordered paid for an item that never arrived

I ordered paid for an item that never arrived. I as PayPal to investigate but they backed the seller even though the order wasn’t delivered. Absolutely Fuming about the way PayPal has treated me. I can see why their score is so low. They’re rubbish

I am so disappointed in PayPal

I am so disappointed in PayPal. I placed an order for 3 items. When I went to check on my order, I got an "oops" message saying the site was no longer available. I tried emailing, no reply. So I started the dispute through PayPal. I then got one item I ordered, and PayPal closed the claim saying it was resolved, I got my stuff. I finally found a phone number to call, and told them I only got one item out of the three. They opened the claim back up. The seller sent me an email saying maybe ...

Long time PayPal customer will be canceling my account

Got charged by an app I played after buying a one time VIP 7 day no ads for Tap Tap music for $2.99, I was then charged again a few days later for $9.99 and the next month another $9.99 even though after I purchased the first time, I canceled the subscription on my iPhone so the no ads was only for 7 days. Little did I know you also have to cancel in PayPal since that is connected as my payment method. I contacted PayPal about the two $9.99 charges after receiving no response from the ...

Complete breakdown in customer service.

Complete breakdown in customer service.Have been trying to change the name on my account for a week now. The automated service through which name changes are processed doesnt work and customer service, even when i forward on the same two requested documents to validate my request, refuse to help me.there is no acknowledgement that there is a problem with their name change service and that i should try again. but i've tried over 100 times over 5 days and they still say, go back and try ...

non verificano i dati dei venditori

in genere mi sono sempre trovata bene...finchè non c'è stato un problema: sono stata gabbata da CMH Network Technology Co Ltd., una ditta cinese che invia prodotti non conformi. Grazie al centro risoluzioni paypal ottengo di rimandare indietro l'oggetto in cina e avere le spese di spedizione risarcite da paypal...ma l'indirizzo al quale devo restituire non esiste!!! Paypal risarcisce quando l'oggetto è stato ricevuto dal venditore...ma non arriverebbe mai, in questo caso! non sono nemmeno ...

Done with Paypal/waste of time & money

Done with Paypal. Charged son fee for receiving gift money. After much communication & phone call, they saw the lack of transparency in making sending options plain & still refused to refund the fees. Their "customer service" is useless. What a waste of time & money. Using Venmo from now on as so many former paypal users do.

Borderline criminal agency.

Borderline criminal agency.

Paypal deserves zero stars

Paypal deserves zero stars. I have been a long time PayPal user. Recently there are two transactions that I did not authorize. They are denying my claim saying the transactions were authorized. They definitely were not by me. I am getting my money back by disputing with my bank directly. I am closing my account although they are saying there is a pending transaction although I see none and there should not be any pending transactions. Consumers beware! PayPal claims they offer buyer ...

Paypal is a really terrible service

Paypal is a really terrible service. Their customer service suck. There is not any way to reach them. I have issue with forgetting my password. The only way to retrieve it was through text, no other option was given. And that did not work. I did not receive any text message after trying several times. There was no way to message them. To message them you have to sign up and what if you have forgotten you password !!! And their system does not work either. It feels like your dealing with a ...

Poor customer service

Poor customer service, worst financial service company I've ever dealt with