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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1421-1430 out of 3820

F

Faye

11/22/20

1 out of 5

Locked Account and took my money/ no customer service

Locked my business account because they "need more information from me" but the "update your information" button leads nowhere. Ignored by customer service phone, email, even Twitter. My locked account contains a large amount of funds that they have taken from me. This has happened 3 times to me. And many times to my friends and business partners.Avoid Paypal at all costs! If you absolutely must use PayPal expect to have your account locked at random. NEVER keep a paypal balance because ...

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AN

Ashley Nanney

11/22/20

1 out of 5

Impossible to run a business using…

Impossible to run a business using PayPal. They want to hold any incoming cash in your account that is over $1000 per month for at least 14 days. So if you have $10,000 in income, you can not transfer it to your account until they determine you can. Ridiculous.

SK

sharon kirby

11/21/20

3 out of 5

Right then we've been with PayPal for…

Right then we've been with PayPal for years but just recently its gone down hill like buying off ebay used to be a quick transaction but recently its been crap having to log in separately to PayPal and having security codes sent you its no longer a fluid action all you should need at the most is your finger print ive just this minute used PayPal and it wouldn't let me pay for my item without going through all the b**ls**t with security codes and passwords we are not at all happy with PayPal ...

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E

Easynote123

11/21/20

1 out of 5

TERRIBLE bought items from a company…

TERRIBLE bought items from a company they use and never received them. PayPal closed case and didn't refund. Wont be using again.

JK

jayne kavanagh

11/21/20

1 out of 5

Wont use PayPal again

Wont use PayPal again. Paid £80 for 2 items through them that I never received and wont refund and they still promote this scamming company

S

Sandro

11/21/20

1 out of 5

Selbst ein Stern ist noch zu viel

Selbst ein Stern ist noch zu viel, aber keiner geht ja leider nicht. Der Laden ist eine absolute Frechheit. Käuferschutz steht über allem, egal ob man Nachweise hat das der Käufer die Päckchen erhalten hat, mit Bild und Email-Nachweis. Wird scheinbar überhaupt nicht gelesen und komplett für den Käufer entschieden. Absolut unfassbar. Bin wirklich am Überlegen das Konto dort zu löschen!!!!!

ST

Sheila Thompson

11/21/20

1 out of 5

I have been spammed out of over £700 by…

I have been spammed out of over £700 by a guy who is using PayPal’ I put a claim in because after 2 months didn’t get the bikes we ordered’ he knows what he is doing’ he sends a tracking number and a date it was delivered’ but on checking with Royal Mail linked to that number’ it states was delivered and delivered to a different address and even different name ‘ plus Royal Mail says they don’t send anything as heavy as that ‘ the claims department wanted proof that the courier didn’t send ...

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MH

Maurice Henderson

11/21/20

1 out of 5

SCAMMED AND PAYPAL HELPED THE SCAMMER…

When a company gives you a tracking number (Royal Mail) and your item fails to arrive you naturally go to the post office tracking site. When it says delivered but nothing arrived you go to the post office depo to see why. When they tell you it was delivered to another address you naturally contact the company. When they say repeatedly that there is no problem and give the same tracking number. So you revert to PAYPAL ‘investigate’ and after 30 days they just close the case. They are a ...

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AV

ANDREA VIZOSO

11/21/20

1 out of 5

500EUROS RETENIDOS MÁS DE 5 MESES

Mi dinero lleva retenido mas de 5 meses, cada día te piden una cosa diferente. Extracto bancario, foto de tu DNI... etc, imposible sacar el dinero a tu cuenta bancaria, e imposible hacer compras pagando con el saldo PAYPAL.NO VUELVO A UTILIZARLO JAMÁS!

HS

herbert süske

11/21/20

1 out of 5

PayPal Kundendienst-Problem gelöst?Denkste!

Nach Stunden mit emails und Telefonaten wurde jetzt mein Geld freigegeben.So war es versprochen und auch in meiner PayPal Übersicht nachzulesen.Alles gut?Denkste.Das Geld lässt sich nicht überweisen.Das Konto der Sparkasse wird nicht angenommen,auf die Kreditkarte kann nicht überwiesen werden.Jetzt werde ich beim Warten auf eine Sachbearbeiterin mit "Musik" vollgedröhnt.Seit 30 Minuten.Was für ein Schrottladen!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].