PayPal Reviews in July 2026: User Ratings, Pros & Cons

Avoid like the plague

No such thing as buyer protection! I had placed two expensive orders this year and done payment though PayPal for its supposed buyer protection. Both these orders needed to be refunded. I provided all evidence of broken/faulty items, photos of return postage receipts and tracking numbers for returned postage to the seller. Apparently I didnt provide any of these and they have sided with the company to not refund me. I would avoid this payment sight like the plague

PayPal offer no support to customers…

PayPal offer no support to customers who keep them in business we have had 4 issues over the last year where items were not delivered from online sites like eBay and PayPal keep moving the resolution date and then side with anyone but you even if you have hard evidence to prove you didn’t receive the items no point using these people as customers need someone on their side bye bye PayPal your operation sucks.

Una tomadura de pelo

Una tomadura de pelo. Te estafan y ellos son cómplices. No resuelven nada

I will NEVER use PayPal again!

I wish I could give PayPal a Minus* review. I sold on Ebay an item I purchased 5 years ago. Never sold anything on Ebay, it was my first time. After the bidding was closed, I went to PayPal to confirm the funds have been received. But my account is frozen. PayPal thinks that everyone that sells on Ebay is a business. I am not. I sold a personal item. I mean, I get it, they have to hold the funds in escrow till you fulfill your obligation as a seller. That's fine. But not what they are ...

Pessimi, pessimi, pessimi, pessimi

Pessimi. Pacco inviato dal venditore dopo l'apertura della controversia, ho ricevuto merce completamente diversa da quanto ordinato. Paypal ha chiuso la controversia perchè "il venditore ha inviato l'oggetto". Probabilmente in combutta con questa gentaglia, tra l'altro plurisegnalata sui loro stessi forum (PUWEY clothing giusto per fare nomi e cognomi), o talmente incompetenti da non verificare quanto inviato dall'utente. Dopo la chiusura della pratica è impossibile riaprirla o fare un ...

Terrible Company

Money still on hold. Customer service reps continue to lie everyday saying it will be released same day then another day goes by and I get the same response. Terrible company

NO BUYER PROTECTION!

I have been using PayPal for years but was always additionally cautious to shop only at trusted sources until recently when I came across a Chinese site that I wasn't so sure about but I did not have time to do background check so I decided to buy an item thinking that PayPal will be there to protect me in case something goes wrong....I ordered and paid for a printer with added express delivery, they have sent me a printing paper roll that arrived 20 days later then expected. I raised a ...

As a seller/business owner I would…

As a seller/business owner I would never trust to keep my money in a PayPal account. They can freeze it any time, with any excuse. Do not put your business at risk with them, especially if you are new and trying to build something. Even then, it already destroyed businesses who relied on PayPal. Other than that, as a regular user just to pay for stuff, I've had no issues and it just seems, they would mainly side with buyers.

Average

Good buyer protection policy. Poor customer service. Money can be withheld in your business account with no explanation how to get them out.

PayPal is actually a scam

PayPal is actually a scam. I had a delivery that was mailed out by the seller but undelivered (I think USPS lost it) and it was Priority Mail too. It's really obvious that it's been lost, it's been in transit since more than a month ago. And PayPal just keeps delaying the estimated resolution date. So disappointing!Also, as a seller, they refuse to release the hold on my payments by saying that buyer has to confirm delivery. However, there is no such conformation button for the buyer to ...