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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1371-1380 out of 3820

IM

Israel Martinez

11/23/20

1 out of 5

best thing is not use paypal at all…

best thing is not use paypal at all they help scammers to scamm your momey stay away from paypal

RH

rafael herrera

11/23/20

1 out of 5

No uséis jamás este servicio

No uséis jamás este servicio, más que una protección de pagos es una protección para estafadores, viven del cuento y a la hora de la verdad nunca te ayudarán, se van a poner siempre de parte del estafador

TZ

Tommy Zamutt

11/23/20

1 out of 5

PayPal are nothing less than thieves

PayPal are nothing less than thieves, a hidden enemy some might say. I purchased a bike on eBay buy now instant payment. I opened a dispute with PayPal as I believed the bike was fake and later realised the jpeg within the listing was that of a genuine item so I closed the dispute. Within 6 hours I had established that eBay had allowed a fraudster to open a business account and list two items totalling £2600. My purchase was for a electric bike. I advised eBay my findings. PayPal wouldn’t ...

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CJ

Carys Jensen

11/23/20

1 out of 5

PayPal are dodgy

I had about $200 on my PayPal account before they decided to force me to confirm my identity. As I am underage I expected them to close the account which they did, the email I received about my account closure stated that the money in my account would be instantly returned to my linked bank account. It wasn't. I contacted them about it and they said I never confirmed my identity, which I did, so I had to do it again, and again, and again until eventually they never ended up responding to ...

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M

monet208

11/23/20

1 out of 5

DO NOT open a dispute over an eBay…

DO NOT open a dispute over an eBay problemI made the mistake of doing this and because the 2 companies are tied together eBay cancelled my dispute If I had left it with eBay I would have got my refund by now NOTHING from Paypal after 3 weeksMy second bad experience with PayPalAVOID PAYPAL

JW

Ja Wa

11/23/20

1 out of 5

I highly recommend that you DO NOT use…

I highly recommend that you DO NOT use paypal.comif there is a problem with your account they lock you out permanently. Horrible customer service. They do NOT provide contact info for supervisors and anything else. They use you for all the fees and then throw you out like trash. Dealing with them is the worst customer service I had to deal.

J

joey123

11/23/20

1 out of 5

What a load of rubbish 'Buyer Protection'

Been using paypal for years, thought i got protection until I needed their help for a scam where the item i purchased hadnt arrived, and the company website had been removed.They provided tracking information for someone elses address showing my parcel as being delivered - i contacted the courier and they confirmed this. But paypal took the sellers word that the tracking information was correct and denied my case- leaving me out of pocket. It's disgusting the way i've been treated and will ...

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SF

Sandrine Fritz

11/23/20

1 out of 5

very bad service if you have a problem…

very bad service if you have a problem with them you can not speak with anyone

AT

Allan Thomas Woodward

11/23/20

1 out of 5

I can't swear here

None responsive for over a week despite holding over £190 of my money I am trying to get hold of

LM

LindseyTheAwesome M

11/23/20

2 out of 5

Doorbell purchase

I bought a doorbell from someone in China. I never got a confirmation on the purchase or any shipping information. I opened a dispute. They closed it and said they had a tracking number and it got delivered. I never got the product and had to order a different one. Now, I'm going to have to dispute it with my bank. Why would they have any part of a company that's scamming people is beyond me.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].