spotsaas-logo
Get Listed

9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in May 2025: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

Add to compare

PayPal offers custom pricing plan

Request a Quote

PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 121-130 out of 3820

EJ

Emilie Jenkins

09/20/23

5 out of 5

above and beyond support

i am a 17 year old girl with 0 tech knowledge and struggle to understand sometimes! however i called early and the team were very patient and understanding of my issue and we’re able to solve it within 20 minutes. thank you so much to the 2 women who helped me today! your help and patience was very much appreciated ❤️

FB

fouzi b

09/19/23

5 out of 5

"Why Paypal Best Payment Platform"

What do you like best about PayPal? With PayPal platform, I really feels safe with all of its security measures. I like PayPal for all business transactions. What I know other platforms are fast and easier to be used, but this one is a one-stop shop for everything.

CE

Courtney-paige Elston

09/19/23

5 out of 5

I had someone called jae help with some…

I had someone called jae help with some issues with my account, they were very helpful and waited on the line to help with steps. Jae was so patient and that’s really appreciated!

ST

Siddharth T

09/15/23

5 out of 5

"Grow your business with the best payment solutions"

What do you like best about PayPal? I really appreciate PayPal’s versatility when it comes to handling payments. It meets a variety of needs with ease, whether it’s sending money to friends, managing standalone bills, or online shopping. With a wide range of payment options including the ability to use my PayPal balance or add to my bank account, it gives me the flexibility I need

LP

Lacee P

09/15/23

5 out of 5

"Great way to invoice for our service!"

What do you like best about PayPal? Quick and easy to comphrehend. Payments can be recieved quickly. What do you dislike about PayPal?

JW

Juanita W

09/15/23

5 out of 5

"PayPal for business"

What do you like best about PayPal? I like that I can easily create invoices for my clients right from the mobile app. This saves me so much time by not having to wait until I'm on a computer. Some competitors the ease of use on mobile is not there.

CS

Charanjeet S

09/14/23

5 out of 5

"Best payment partner"

What do you like best about PayPal? Paypal is the best payment gateway for me. Payment management dashboard is very neat and clean and very useful from user experience. Everything is well managed in the dashboard for non technical users and APIs are also very well documented for developers. Paypal has provided me the full security of all the transactions.

SV

Shirley van Straaten

09/10/23

5 out of 5

Got my money back from bad confidence seller

I had problems with a web purchase, not getting the partial refund I'd been promised for a poor quality product. I created a case in PayPal and the money was returned the SAME DAY. I consider this an amazing service and will use PayPal even more in future.

HR

Hamidreza Rahimian Alex

09/08/23

5 out of 5

they made me a recall after i got scammed

well im totally satisfied with the service. i was scammed in a legal website and they didnt wanted to send me any refund. how ever i contected the customer service of paypal and they did a recall for the amount after around 2 months of investigating and hard work. well im totally happy with that .

LB

Lucious B

09/06/23

5 out of 5

Good customer support and helped answer…

Good customer support and helped answer a lot of questions. Their service is always easy to use