Paycom Reviews in July 2026: User Ratings, Pros & Cons

good so far ..

What do you like best? having an app on my phone makes it easier to manage What do you dislike? too many layers - a bit to complicated - but learning What business problems are you solving with the product? What benefits have you realized? one app for all needs - payroll and expenses and time off

Paycom is Easy to Use

What do you like best? I love that once I get logged in to the software, I can easily complete the action I am looking to complete, whether that is correcting a time punch or approving someone's hours. We can easily upload openings to our website, as well as remove filled positions. We appreciate the ease of use related to almost every action we need to complete. What do you dislike? There isn't much we dislike about Paycom. However, occasionally their customer service takes longer ...

Human resource management simplified

What do you like best? The ease of use is the single best quality of this company. My payroll processing time has never been as effiecent or organized. I am on the site weekly and am very glad that I can process my payroll in only a few minutes. What do you dislike? Paycom's UI design and navigation feels outdated compared to similar softwar What business problems are you solving with the product? What benefits have you realized? Employees spend less time managing their time, ...

they have a comprehensive Payroll/HR program that meets our needs.

What do you like best? the security of knowing payroll & payroll taxes plus 401K contributions are diligently done correctly. What do you dislike? time off is calculated and kept track of on an hourly basis, when no one in our organization is hourly. What business problems are you solving with the product? What benefits have you realized? easy request/approval and calendaring of employee time off benefits.

Great Product

What do you like best? Payton is all encompassing and really does so much. It’s also very user friendly What do you dislike? I wish they had the administrative side of paycom in an app version What business problems are you solving with the product? What benefits have you realized? It simplifies payroll

Seamless and easy to use

What do you like best? That it's works without fail. I don't need log in problems when Im trying to hurry up and log in....while keeping security, it enables the user to get punched in quick. What do you dislike? Too many security questions. I already have 2 passwords, the rest isnt needed. Recommendations to others considering the product Paycom is the easiest to use and navigate. Glad we switched. What business problems are you solving with the product? What benefits have you ...

Not as promised

What do you like best? The customer service has been top notch. What do you dislike? Unfortunately sales promises you many things and is unaware that their system has severe limitations What business problems are you solving with the product? What benefits have you realized? One HRIS system. Employee self-service

Worst experience with a vendor in my entire career!

What do you like best? The system appears to be a good fit for us if it were set up properly and we had a good service team helping us. What do you dislike? Their customer service is horrible and it continues to get worse. Implementation was mismanaged and had to be pushed back twice. They don't listen to the customer's needs or understand how we use the system. They claim they have solutions and make commitments they can't and don't keep. I thought once we were through implementation ...

One Stop Shop

What do you like best? Everything is right where you need it. During our demo Paycom seemed as though everything can be done in one system which is really exciting. I am currently working in 3 different systems for attendance, hris, and I-9 and it can be difficult to say the least when trying to hire/terminate people. What do you dislike? Whike Demoing the product it was unclear if the system would be able to do attendance and scheduling on a rotating basis for a southern swing 8's ...

Paycom is fairly user friendly and has good support.

What do you like best? The interface is fairly user friendly in that it's grouped in easy to read categories. The online system is also easy to use for employees. You can control most of what they see and limit it where needed. There are usually Paycom associates you can call to get assistance immediately. At times your dedicated rep can be hard to contact, but their team is usually familiar with your company. What do you dislike? Not always reaching your dedicated account rep (no ...