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9.8

Spot Score

Paycom - Payroll Software

Paycom Reviews in May 2025: User Ratings, Pros & Cons

Efficient payroll made simple.

4.1

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Paycom Reviews & Ratings

4.1

Very Good

Based on 2268 ratings & 1216 reviews

Rating Distribution

Excellent

(919)

Very Good

(183)

Good

(57)

Poor

(23)

Terible

(34)

Expert's Review

Paycom stands out as a powerful and intuitive HR and payroll solution that has earned its reputation for revolutionizing administrative processes. Reviews highlight its user-friendly interface, robust feature set, and seamless integration of HR functions such as payroll, performance management, FMLA tracking, and more. The mobile app, in particular, receives high ...Read more

Paycom pros and cons

  • Provides multiple payment methods in a single step.

  • Reduces errors and ensures compliance.

  • Run payroll online or download for offline use.

  • Simplifies payroll processing with an intuitive design.

  • May not integrate seamlessly with all third-party HR software.

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Showing 451-460 out of 1216

MM

MileHighCureCBD Members Only

01/24/21

1 out of 5

Worst payroll service company ever

Worst payroll service company ever. Terrible customer service. Paycom failed to process my companies payroll for 20 employees for New Year’s Eve. Tried to blame it on us and charge us an additional fee to do emergency same day payroll. I did not agree to that because the pause was already wired to pay COM 2 days prior as it always is for each payroll. Once they discovered it was their error no apologies, no emails, call backs, etc. finally got a manager to call me and from the beginning he ...

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DH

Devyn Hightower

01/18/21

5 out of 5

Easy onboarding with Paycom!

Getting set up at my new job was such an easy experience as Paycom was able to include all of my start paperwork seamlessly onto one platform! Thanks, Paycom!

RB

Raelynn Burdett

01/16/21

5 out of 5

I love using the Paycom software for…

I love using the Paycom software for payroll. It is very easy to use and keep track of my hours worked. I also enjoy being able to see my projected earnings each pay period.

JB

Johnny Burgers

01/14/21

1 out of 5

Great Technology, Great Customer Relation Rep, Horrible Support

TL;DRJoined Paycom in 2015 – MCC was never setup, when contacted, Paycom said they couldn’t do it because of the billing. We complained and finally got this setup in 2016, but lost our data from 2015 for the other client code.We setup a new PTO policy in October of 2018 and asked Paycom to set it up. They fumbled the PTO and never set it up and I bugged them to get it right. Fast Forward to 2020, they started finally working on it with a new team and we found so many issues with the way it ...

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CP

Cole Prentice

01/13/21

5 out of 5

Paycom is very intuitive and easy to use.

Our company switched over to Paycom a few months ago. Since then it’s been a fairly easy system to use. I can use my phone to clock in and out for work and to request adjustments on my time card. Overall, Paycom is very easy to learn and use.

AS

Ameil Shadid

01/05/21

5 out of 5

Awesome platform

Awesome platform. Very user friendly.

JT

Jessica T

12/21/20

5 out of 5

Paycom is a useful tool to manage my…

Paycom is a useful tool to manage my PTO and paperwork. I wish there was a place that I could view my upcoming checks, but I’m not sure if that’s a feature that exists and my company just doesn’t have it.

KS

K S

11/18/20

5 out of 5

Easy to use

The company I work for uses Paycom as our HR Portal. The site is simple to use and makes logging hours, checking benefits, and pay a breeze!

J

Jane

11/05/20

5 out of 5

New to Paycom app

New to Paycom app, but working great.

C

Consumer

10/28/20

5 out of 5

Newbie to extended Paycom services

Just started using Paycom more than just for PTO requests and benefit enrollment. So far, so good. Customer service has been great!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].