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9.8

Spot Score

Paycom - Payroll Software

Paycom Reviews in May 2025: User Ratings, Pros & Cons

Efficient payroll made simple.

4.1

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Paycom Reviews & Ratings

4.1

Very Good

Based on 2268 ratings & 1216 reviews

Rating Distribution

Excellent

(919)

Very Good

(183)

Good

(57)

Poor

(23)

Terible

(34)

Expert's Review

Paycom stands out as a powerful and intuitive HR and payroll solution that has earned its reputation for revolutionizing administrative processes. Reviews highlight its user-friendly interface, robust feature set, and seamless integration of HR functions such as payroll, performance management, FMLA tracking, and more. The mobile app, in particular, receives high ...Read more

Paycom pros and cons

  • Provides multiple payment methods in a single step.

  • Reduces errors and ensures compliance.

  • Run payroll online or download for offline use.

  • Simplifies payroll processing with an intuitive design.

  • May not integrate seamlessly with all third-party HR software.

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Showing 221-230 out of 1216

ML

Mary Landis M

11/11/22

5 out of 5

"Paycom is efficient and helpful"

What do you like best about Paycom? The payroll process has been made much more efficient with the implementation of Beti, and it's overall a much smoother payroll run. I also love that we have a representative available whenever is needed. If our specialist is ever unavailable when I call, they make sure to transfer me to someone who can assist.

JB

Joey Bartle

11/10/22

5 out of 5

I have transitional experience with Paycom.

I have transitional experience with three different companies from a payroll system to Paycom. Each transition was exceptional. The Paycom Team worked hand in hand with us every step of the way. Once we transitioned, the Paycom Team continued their availability. The time and money we save from our employees doing their payroll (Beti) is valuable. Our Payroll Team has saved so many hours doing payroll that it has smoothed our other processes and they are accomplishing so much more in other ...

Read more

SS

Stephanie S

11/03/22

5 out of 5

"Exceptional Experience with Jasmine"

What do you like best about Paycom? Jasmine made the experience of learning Paycom exceptional. I just started working for ACDS at the beginning of September, and since I started here, Jasmine has made it possible to reach out and ask any questions or concerns I may have. She explained everything clearly and made it easy to understand how wording and organizing documents can make a significant difference for our company. We had a nice lunch together and even set up times in the future when ...

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JG

Janel G

11/01/22

5 out of 5

"Love Paycom"

What do you like best about Paycom? User friendly, can build custom reports. What do you dislike about Paycom?

AH

Ann Harcourt Randolph

10/30/22

5 out of 5

Paycom's Customer Service is Unmatched

The customer service provided by Paycom made our decision to go with them a no-brainer. After being with an online payroll service and not being able to receive consistent, reliable customer service, we were happy to find Paycom and their quality service at a reasonable cost.

DV

Deborah V

10/28/22

5 out of 5

"Love me Some PayCom"

What do you like best about Paycom? Easy to navigate .... and customer service is always willing to help! What do you dislike about Paycom?

AU

Anonymous User

10/28/22

5 out of 5

"Great customer service"

What do you like best about Paycom? Great customer service easy to use and everyday updates What do you dislike about Paycom?

CS

Carol S

10/28/22

5 out of 5

"Paycom has been a true asset to our organization."

What do you like best about Paycom? The feature that allows staff to review their pay prior to finalizing the payroll. What do you dislike about Paycom?

SB

Stephanie Bell

10/24/22

5 out of 5

From an employee point of view

From an employee point of view, the Paycom portal makes life easier. It is incredibly user friendly allowing for me to make any necessary changes to my profile without having to maintain and fill out additional paperwork.

S

Stephanie

10/19/22

5 out of 5

Customer care with Paycom is top notch

Customer care with Paycom is top notch. They are very responsive to my needs. Willing to help and listen to new ideas.